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“Poorest Service”
Review of Picasso Castle

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Picasso Castle
Ranked #45 of 68 Hotels in Alappuzha
Reviewed 5 January 2013

I totally agree with other reviews for this hotel. The ambience of the hotel and room looked average but there is no service at all. The extra bed was not provided even after repeated reminders. Single towel for three people. Toilet has no ventilation. No plug point for even charging your mobile in the room. Virtually no service, all staff are underaged boys with no training, even stinking boys. No restaurant, provide food from outside. In breakfast they only provide idlis which is worth Rs. 15/- outside. Only good thing was the General Manager who suggested places for site seeing but he would also vanish when you have complaints. Not worth staying.

Room Tip: Its better to spend some extra bucks and book a house boat in backwaters.
  • Stayed: January 2013, travelled with family
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Thank tanuj270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (27)
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11 - 15 of 27 reviews

Reviewed 1 January 2013

This hotel will make you think that, Is this the hotel that you booked by seeing the photographs at various travel booking site.
Very bad, smelly rooms not worth living one night. Unprofessional staff which make you feel that you are in some cheap lodge at some small city. No menu for breakfast. They always serve idlis which are worst in Alleppey.
Please avoid this hotel and also as other suggested they have all facilities displayed in the pictures are wrong.

I will not mention about bathrooms as they dont deserve my words!!!

Thanks

  • Stayed: December 2012, travelled as a couple
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Thank him_me28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2012

Make My Trip showed AC rooms, electronic safe, retaurant, cafe, internet, cable tv, ineral water, fruit basket n many more facilities.....however,

AC Room was only for limited time.

Restaurant is permanently closed, so they get food from outside, & not what you ask for....n see the qudqcity that dhaba type food is billed like 3-star kitchen prepearation.

Hot water - you have to infirm them half an hour in advance.

No housekeeping.....they have few boys working on contract basis, like road-side dhabas.

Mineral water - they asked me to speak to MAKEMY TRIP for the same.

Linen was full of previous user's hair, n they changed after good altercation.

Electronic safe - i dint find any.

Washroom was dirty n unkempt.

Doors do not open n close easily.

No internet.

Cable TV has only one English news channel, no Hindi news channel.

Fruit basket - i dont know how it looks like.

Well, i am writing sitting here just to prevetn others being trapped.

Room Tip: I do not know
  • Stayed: December 2012, travelled as a couple
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Thank imtravellingworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012

The rooms are dirty and feels like it has not been cleaned for months. Toilet is in bad condition, there are cockroaches in the bathroom and there is dirt in the room. There is no hot water in the room, when asked for hot water they gave us two buckets of hot water and said there is no gas in hotel. The hotel has no kitchen as they bring tea/coffee and breakfast from outside. Breakfast served was too cold. After complaining for 5 hours our rooms were cleaned (according to the staff)
but they were still dirty. There is no housekeeping staff in the hotel. There were no amenities (soap, shampoo, towels, bed linen) in the room and when asked for it they said it was over. So i would recommend not to visit this hotel as they charge too much and there is no service.

Room Tip: find another hotel
  • Stayed: November 2012, travelled with family
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1  Thank OmkarKMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

The first impression of the hotel is very good, it looks nice and staff seems to be very nice and helpful. On the second look, the rooms are rundown and in bad conditions. The windows do not close properly and there are mosquitos everywhere, no hot water, the sheets and floor is not clean and we even had a cockroach in our room. The manager did not feel any of that was a problem. On top, he screwed us by "helping" negotiating with a rikshaw driver (rate back without his "help" was a lot cheaper even though he promised us that he negotiated a good price). The breakfast was of the same category, plates, forks and knifes and cups where filthy and dirty and the food average at max for a overall rate of 2,000 Rs a night.

Worst choices of the travel - avoid if possible!

Room Tip: Don't go!
  • Stayed: November 2012, travelled as a couple
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Thank lfrieder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Picasso Castle

Address: Thondankulangara Jn, Alappuzha 688013, India
Region: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #45 of 68 Hotels in Alappuzha
Price Range: ₹ 2,258 - ₹ 5,805 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Picasso Castle 3*
Number of rooms: 18
Official Description (provided by the hotel):
We, the pioneers to create the state-of-the-art in Hospitality Industry in “Gods Own Country”, “Picasso Castle” build up with luxurious touch in the lap of the Punnamada Lake and in the Arabian Sea. Well furnished rooms with imported supplies to flock the global standards and spacious to get significance, while you share your imperial experience with us. ... more   less 
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Also Known As:
Picasso Castle Kerala/Alappuzha

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