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“Horrible!”

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Kenzi Rissani Hotel
Ranked #4 of 4 Hotels in Errachidia
Ferreiras, Portugal
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Horrible!”
Reviewed 15 March 2012

I hated staying in this hotel, was very unpleasant and too expensive!
The rooms are old and the bathroom a little dirty.
The food wasn´t good and no one spoke english.
I booked this hotel on hotels.com site and they did not send the booking confirmation to the hotel, I had to pay twice because the hotel is not blamed for it, even with my email for proof of purchase.
Unable to make calls to the outside of Morocco to try to resolve the problem.
the hotel manager was arrogant and did not want to know the situation.
The hotels.com was responsible for the situation when contacted later.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anitaacr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
usa
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 February 2009

Its true this place hasnt been refurbished in at least 30 years, but i give them credit for hot water, decent food and reasonably friendly staff and a convenient location. The staff all seem like old retainers lost in time and the place attracts the local business boozers. I lay in bed in the sun for two days recovering from a cold and didnt think it was that bad-

  • Stayed February 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank elysiumssssssss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Errachidia hotels

Wuerzburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2008

From the outside there is a big wall around the property and you see the name of the Hotel in big golden letters. This is the best thing I can say about the hotel. There is a bad odor within the whole building. We had a reservation for one night. When we were brought to our room, we passed by the pool, which did not have any water inside. Entering the room, we did not know if we should cry or laugh. Not a thing has been renovated since this place has been build (I suppose this must have been sometime in the 70ties). I am sure that the mattress of the bad was that old as well. We did not even unpack our things and left this pity place right away. PS: Er-Rachidia is not that interesting of a city anyways.

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natalie1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2008

Stayed for one day as a refuge froma sandstorm. Wouldn't want to stay any longer. Rooms were very tired and tatty, windows rattled. Staff are fine and food not bad.

Stayed April 2008
Helpful?
2 Thank blueskyz_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kenzi Rissani Hotel

Property: Kenzi Rissani Hotel
Address: Avenue Moulay Ali Cherif, Errachidia 52000, Morocco
Region: Morocco > Meknes-Tafilalet Region > Errachidia
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 4 Hotels in Errachidia
Price range (per night): ₹ 3,244 - ₹ 4,412
Hotel Class:4 star — Kenzi Rissani Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Kenzi Rissani Hotel Discover Morocco's timeless desert and the magic of the pristine wilderness at the Hotel Kenzi Rissani. Welcome to the timeless ever open wide doors of the desert, in one of the most famous ancient dynasty cities of the South of Morocco: Errachidia. On the fascinating desert trail towards the famous rolling sand dunes of Merzouga, the Hotel Kenzi Rissani offers an ideal haven where time stands still, beckoning and beguiling the guest on its lingering journey of discovery, a symbiotic pause for the soul, to the quintessence of the Eternal Morocco and its legendary splendor. ... more   less 
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Also Known As:
Kenzi Rissani Errachidia

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