When we planned to go to Gatlinburg for our Spring break vacation 3/10-3/17 we were all very excited. The kids wanted to go to Ripley's Aquarium (which was ok but very pricey) and all I really wanted to do was go down the Alpine slide. We called before we left to go there to see if a 19 month old can ride it with an adult. We arrived 20 minutes later - paid $5 to park. When we went in we discovered that the Alpine slide and most of the other advertised attractions were closed due to wind (there was no wind at all at that time) and that even kiddie land would not be open until the next week (NOT advertised as being closed) SO.... not only were we not told this when we called but I feel that they had a responsibility to let people know that most of the attractions that people go up there for were closed BEFORE you make them pay for parking. 2 - 3 hours later it did get a little windy. I feel that they simply didn't want to pay people to work the attractions for a few hours. I also feel it's a very shady way to do business - they just want you to spend money in their gift shops. HUGE disappointment. ASK, ASK, ASK as they won't tell you before you go there and they take your money to park. For shame!!
We are so sorry weather conditions had some of our activities closed during your visit. The Alpine Slide has to be completely dry in order to be safe so rain and ice can shut it down quickly. Also, because riders take the Scenic Chairlift part way up in order to ride the slide down, the conditions at the very top of that attraction have to be favorable in order for the slide to run as well. We apologize that nobody told you.
The Activities page on our website (www.Obergatlinburg.com) states all seasonal closings and the monitors and signs at the ticket and information booths both downtown and up on the mountain will show you what is currently open and whether or not something is closed temporarily (usually due to weather). You can also call before you come and our staff can tell you what's open at that time. Our business relies on our activities being open in order to make revenue so we are not happy when we are forced to close down rides but safety is a top priority.
Again, we apologize that you were not told some of the activities were closed and will work on getting more up-to-date information out to our parking attendants. We sincerely hope you will give us another try next time you are visiting Gatlinburg.