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All reviews underground parking basketball court within walking distance indoor pool bedroom unit hot tub full kitchen washer and dryer close to downtown family vacation enjoyed our stay great place to stay convention center location is great the main street pigeon forge national park
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Reviewed 13 March 2018

Resort was very clean and up to date. I didn’t really care for the jacuzzi tubs in the bedrooms but some may enjoy them. Indoor pool not complete yet, but outdoor pool was heated and available for use. Good area for all Gatlinburg attractions. We would stay there again.

Date of stay: March 2018
  • Trip type: Travelled with family
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Review collected in partnership with this hotel
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

Great place to stay, helpful staff, walking distance to everything and nice cozy rooms only issue I had was directions that staff gives you to your rooms overall great place to stay, decent price, great amneties

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank ravenmacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

The resort was a mess, staff was rude and no one bothered to let anyone know that the indoor pool was under construction which is helpful when staying in the mountains in February with kids. Nowhere on the website was it mentioned and it looked as though it had been out of commission for quite some time. Will not stay again.

Date of stay: February 2018
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank jenkenpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

I have stayed here before in a one bedroom apartment, this time since it was just my husband and I for the weekend we opted for the studio. It is a nice room, however it is small and I would not recommend trying to fit a family of 4 in there as you will be crammed together with no room to move or sleep. Upon checking into our room we found that the wifi and fireplace were not working so we called the front desk and they sent maintenance right up. After an hour and 2 maintenance men they finally turned the wifi back on in our room but could not fix the fireplace which was no big deal. Staff is friendly and will do their best to fix problems and also if your neighbors are drunk at 2 am and making A LOT of noise as ours were they will put a stop to it immediately as I never heard another peep from them for the rest of the weekend. I will definitely stay here again (though most likely not in the studio.)

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
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2  Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018

The location is great, walking distance to downtown. Needs to improve the fitness area, there was no washer and dryer in the unit and that was a disappointment. The Jacuzzi tub leaked water into the living room. Rhonda in the activities room was very helpful with hiking suggestions

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Destination758682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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