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“Perfect for Recharging”
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Review of Secret Hideaway

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Excellent
25 reviews
living room
Whirlpool tub
Outdoor private hot tub
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Overview
Cabin -
1 Bedroom, 1 Bathroom, Sleeps 2
Gatlinburg, Tennessee

Reviews from our community

Excellent - based on 25 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Shirley T
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect for Recharging”
Reviewed 26 September 2017 for a stay in September 2017
2
people found this review helpful

The cabin was as described and shown in pictures. It was clean and very pretty. My husband spent a lot of time in the hot tub! It was quiet and peaceful but still close to town and the trails. As others stated, the bathroom was small, but the shower was larger than expected for such a small bathroom. Loved the rain shower head! The king bed was firm and very comfortable. We only spent three nights there but would be happy to spend many more there! Would definitely recommend this cabin to others. Perfect place to stay.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augusto D...
1 review
“Cozy Getaway”
Reviewed 2 August 2017 for a stay in July 2017

We went for a weekend get away and was surprised to see how clean and cozy everything was. There is nothing old or worn about this cabin, it was cleaner than my own home. The amenities like a hot tub and Jacuzzi were perfect for the two of us. There were only a couple downsides to the whole experience: 1) the internet connection was slower than dial up (but there was satellite TV access with DVR), and 2) you could hear the highway while standing on the back porch. The drive way can be scary and if you are going in the winter, be prepared. This location was a perfect get away for a couple who wants seclusion but not to be far from downtown (it was only 15 minutes even with traffic).

Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Experienc...
1 review
“It was perfect!!”
Reviewed 28 July 2017 for a stay in July 2017

We spent a week recently at the Secret Hideaway cabin. It was everything we were hoping for and more. The cabin was spotless and the decor so lovely. It was very secluded and close to both Gatlinburg and Pigeon Forge. It was a wonderful place to unwind after a long day of hiking in the mountains. We can't wait to go back!!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Aug 2017
We are very happy to hear that you had a wonderful vacation. It gives us great satisfaction to know that when you are happy with your stay, it gives us much pleasure too. Come back and see us again soon. Thanks, Denise
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halie P
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“HORRIBLE DRIVEWAY!!”
Reviewed 12 July 2017 for a stay in July 2017
1
person found this review helpful

To start, the company I went through I would not recommend. This was not the cabin I booked and they moved me to another cabin with out informing me. And the lady I spoke with about it was rude, horrible customer service. They stated on the website the office to get your information would be open until a certain time we got there 2 hours before hand they just decided to leave early and did not let me what we had to do to get our information. The cabin its self is as pictures show it is. A very cute cabin perfect to get away but, the bed is hard as a rock and the tub on the in side water does not stay hot long enough to fill it up. The drive way to get to this cabin is awful!!!! If my husband did not drive his truck we would not have gotten to the cabin They need to warn people about something like that especially when you are not use to driving on something so steep. And there is no view what so ever so do not expect one. The only reason I am giving it 3 stars is because it was very clean and it was just like the pictures showed. If you can handle no view and horrible drive way then this will be fine for you.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2017
In reply to "Horrible Driveway"
Thank you for providing feedback on your visit to Secret Hideaway. We believe accurate and honest feedback are very important and I would like to take a moment to comment on some of the items in your review. Regarding your comment on "Horrible Driveway" is felt to be misleading. The driveway is over 27' wide at the entrance to the street and has a gentle downward slope to the cabin. The entire driveway is asphalt and over half of it was widened and repaved in 2015. This improvement and cost thereof has added to the accessability, not taken away. There is also a large flat area in front of the cabin that will easily accommodate at least 4 full size pickup trucks and unlike many cabins, this driveway provide ample room to turn around.The driveway is all asphalt and has no ruts, gravel or potholes.It is in VERY good, smooth condition.The comment regarding "the bed is hard as a rock" reflects your personal choice. The beautiful Log Bed with king mattress has a quality, firm mattress that many other guests have commented on how comfortable the bed is.With a rental cabin it is not possible to supply a mattress that appeals to those who prefer a soft mattress and at the same time please those who prefer a firm mattress. Additioinally, thank you for your comment on the Jacuzzi Tub not staying hot. We did not hear from you during your stay about this and if so we would have had it checked out. So after your comment we had a plumber check the water heater and one heating element was burnt out. We had both heating elements and both thermostats replaced and the large Jacuzzi Tub now has plenty of hot water. In addition, your comment "if my husband did not drive his truck we would not have gotten to the cabin" is misleading. As previously mentioned, the condition of the driveway is fantastic. If you were referring to the downhill slope, please note that the owners of Secret Hideaway and the cleaners all drive small 2 door sport coupes which have 6" of ground clearance to the cabin with absolutely no issues. If you are from a state which is mostly flat ground we understand that you may not be comfortable driving in the mountains of the nation's most visited National Park but all visitors to the Great Smokey Mountains should understand that they will encounter hills, slopes and mountains during their visit. Also your comment "there is no view what so ever" is also misleading. The pictures on the website are accurate. The view from the rear of the cabin is bordered by the Great Smokey Mountain National Park boundary. The view of the Great Smokey Mountain forest, its wildlife and the "privacy" offered by this setting is greatly appreciated and requested by guests. Thus the name " Secret Hideaway". The owners recently added a 52' long deck on the back of the cabin to provide plenty of space to move around and enjoy the beautiful view of the forest. If you were seeking a more mountainous view, then you would need to drive up some our more curvey, steep roads which you have stated that you are "not used to driving up" and need to be warned. Finally, Thank You for your comment that Secret Hideaway is "a very cute cabin, perfect to get away and very clean". We strive in every effort to maintain our properties in the best condition possible so that our guests will enjoy their visit. Once again, thank you for your visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jma1427
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Anniversary trip”
Reviewed 27 June 2017 for a stay in June 2017
1
person found this review helpful

Loved cabin very nice! Very relaxing. Not a fan of steep inclines! Seen a bear in driveway never ran so fast in my life!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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