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“our stay was peaceful and very relaxing.”

Review of HIGHLANDER

Highlander
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Highlander
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Very good
16 reviews
Highlander
View from Highlander
Living Room at Highlander
Dining Area at Highlander
Hot Tub at Highlander
Main Level Bedroom at Highlander
Main Level Bathroom at Highlander
Jacuzzi Tub at Highlander
Bedroom at Highlander
Jacuzzi Tub at Highlander
Home Theater at Highlander
Game Room at Highlander
First Floor Bedroom at Highlander
Main Level Bedroom at Highlander
Deck at Highlander
Deck at Highlander
View from Highlander
View from Highlander
Resort Pavilion Entrance Sign at Highlander
Resort Pool near Highlander
Resort Pool at Highlander
Resort Outdoor Facilities at Highlander
Landscaping near Highlander
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Overview
Cabin -
4 Bedrooms, 4 Bathrooms, Sleeps 12
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Melinda A
Decatur, Indiana
2 reviews
“Stayed in the Highlander - had postives and negatives”
Reviewed 10 July 2012 for a stay in July 2012

The Highlander was easy to check into and find. The parking is steep, so just be careful. The cabin was clean and nice overall. The cabin was advertised as 4 king bedrooms and actually had 2 king and 2 queen so my group was disappointed when we arrived. I called and talked to a customer service person who was polite and apologized. I did not ask for money back but felt some monetary adjustment should have been made to the bill without my asking. The entire reason we picked this cabin was for the 4 king beds. Other than that there were a few minor maintenance issues which they sent someone right out to fix. So overall, I would recommend the cabin if the bedroom situation works for you. Location was great, close to Gatlinburg, gas station, grocery store, etc. We actually had bears on the balcony, so be careful.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Four big bathrooms
Liked least: Advertised 4 king beds and only had 2 king and 2 queen
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa
Reviewed 9 February 2012 for a stay in December 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
9 Feb 2012
I apologize that you were contacted twice. I don't believe I've every had a bad survey on Highlander. It is a beautiful cabin. I apologize that you felt the cabin wasn't as clean as it should have been. Had you called our Guest Services to let us know about it during your seven night stay, I would have sent someone from housekeeping out to correct the problems. Again, I am sorry that the cabin did not meet your expectations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
tn
Reviewed 10 November 2011 for a stay in October 2011

Value Rooms
Location Cleanliness
Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vandiver Al.
Reviewed 28 September 2011 for a stay in August 2010

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with young children
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tn
Reviewed 28 September 2011 for a stay in April 2009

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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