I read about a 100 reviews of more than 30 different hotels before choosing Old Creek Lodge. It was at the far end of the strip, but I liked that because we did not hear ANY street noise from our room. Our view of the stream was nice, even though across the stream was another hotel that had used it's balconies for storage, not a great site but tolerable. The room was beautiful and clean. Breakfast was good. The check in/front desk staff was very pleasant. My only issues were that on the second day, my phone charge which I left on the desk was mysteriously broken. It was not broken when we left in the morning to go out on our adventures. The next day as we were checking out, the hotel manager was YELLING at one of the housekeepers asking if he was laying down on one of the guest beds in a room he was supposed to be cleaning. He admitted he was laying around in their room instead of cleaning. I believe he probably used my cell phone charge and was responsible for breaking it. I brought that concern to the hotel manager and she happened to have a spare charge that fit my phone that someone left behind. She gave me that one to keep. The hotel was beautiful, the jacuzzi tub was awesome, but Escobar, our housekeeper, was beyond unprofessional. I'll stay at the hotel again most likely, but only if Escobar is no longer employed there. Who knows what else he did in my room.
- Official Description (provided by the hotel):
- Old Creek Lodge promises the best that nature has to offer in Gatlinburg with its unique mountain charm located at the entrance to the Great Smoky Mountains National Park. At Old Creek Lodge you’ll find state-of-the-art amenities among its traditional mountain craft decor and massive log beams. Downtown Gatlinburg shops, restaurants, and attractions are just outside your door. ... more less
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- Also Known As:
- Old Creek Hotel Gatlinburg
- Fairfield Inn Gatlinburg
- Fairfield Gatlinburg
- Gatlinburg Fairfield Inn