We stayed here for two nights as a mini vacation for our family (me, husband and 3 yr old son). Checked in and were pleased to find a beautiful, good smelling, CLEAN room. I worked in a hotel for many years at the front desk and management so I notice when things aren't "right". The beds/pillows were very comfortable. We had an issue with the toilet and the desk clerk brought up a plunger within 5 minutes. Yes, we had to plunge it, but I'm ok with that and having been in her shoes I know when you are the only one working you simply can't be away from the desk that long. She was very friendly and the next morning put the Disney channel on the lobby tv for my son to watch while my husband gathered our breakfast. Not necessary, but a nice things to do. Great breakfast bar. The days we stayed breakfast consisted of DIY waffles, biscuits with gravy, cereal, bagels, muffins....nice selection. The housekeeper that cleaned our room was also very friendly. The location is great. We walked everywhere with a three yr old. To be totally nit picky I think it would be nice if they had trays at the breakfast bar, channel guide in the room (our tv didn't show channel on screen either so it was tricky finding things) and there was a small cobweb on our fireplace stone. Seriously those are the only negative things I could come up with and not even worth mentioning. Hope we are able to stay again and they keep up the cleanliness and great customer service!
- Official Description (provided by the hotel):
- Old Creek Lodge promises the best that nature has to offer in Gatlinburg with its unique mountain charm located at the entrance to the Great Smoky Mountains National Park. At Old Creek Lodge you’ll find state-of-the-art amenities among its traditional mountain craft decor and massive log beams. Downtown Gatlinburg shops, restaurants, and attractions are just outside your door. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com so you can book your Old Creek Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Old Creek Hotel Gatlinburg
- Fairfield Inn Gatlinburg
- Fairfield Gatlinburg
- Gatlinburg Fairfield Inn