I absolutely love the location of this hotel and the room that I had was not bad at all. I appreciate the hospitality that my family and I received while I was staying there. I will definitely book this hotel again.
Thank you so much for everything,!!
Hello there, thank you so much for choosing to stay with us and taking the time to leave a review! I am so glad we were able to host you and your family for a quieter stay than Times Square here in Downtown Brooklyn. We certainly look forward to seeing you again the next time your plans bring you to the area!
Sincerely,
William
General Manager
We recently stayed at the Hampton Inn Brooklyn/Downtown and I can't say enough good things about our experience. We needed to be in Brooklyn the night before our departure on the Queen Mary 2 for a transatlantic crossing. We wanted a clean, safe, conveniently located, well maintained, and reasonably priced hotel for the night -- and this is exactly what we got. It's not fancy, but the building was recently renovated and is well appointed. Everything worked, even the shower drain! This is quite unusual for hotels of this type and cost. Moreover, the front desk staff was extremely pleasant to deal with and exceptionally helpful. I would be remiss if I did not give a special mention to Brian, who was absolutely terrific!
We elected this hotel because of its stellar TripAdvisor reviews and because of its convenient location near the Brooklyn Cruise Ship Terminal. If you are boarding a ship there, it's just perfect. I also discovered that it is very easy to get to lower Manhattan from the hotel, so it would be a great place to stay for a visit to NYC if you aren't looking for anything fancy and don't want to pay outrageous NYC fancy hotel prices.
We will definitely return to this hotel the next time we visit NYC.
Thank you so much for choosing to stay with us and taking the time to leave a review! We appreciate your positive feedback and your shoutout of our staff, especially superstar Brian. I am so glad to hear your expectations were exceeded for our rooms and location. We certainly look forward to hosting you again the next time your plans bring you to NYC - and we hope you enjoyed your cruise!
Sincerely,
William
General Manager
The hotel is clean, which is why I gave it a 2. Parking per the Hilton website is $45 for self park. You only pay $45 if you have a compact car. Anything else is $65 for self park. The bed was shaped like a bowl. Neither my wife or I slept all night as we were fighting to stay out of the bottom of the bowl. While sitting in the chair next to the bed having coffee, I could visually see the bowl shape of the bed and that the edges were several inches higher than the middle.
Its a nice hotel, but dont go there to sleep.
Jerry
Dear Jerry,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay.
We are glad to hear that you found our hotel clean, but we regret that your experience with the bed and parking situation did not meet your expectations. We understand how important a good night's sleep is and are sorry that the bed was uncomfortable. Your comments have been shared with our maintenance team to address the issue promptly.
Regarding the parking fees, we apologize for any confusion. We will review the information on our website to ensure it accurately reflects our pricing structure and clarify any discrepancies.
Your feedback is invaluable as it helps us improve our services. We hope you will give us another opportunity to provide you with a more comfortable and enjoyable stay in the future.
Sincerely,
William
General Manager
We had a great stay here at the Downtown Hampton Inn on Flatbush. The check in was super easy with friendly staff and the comp lawyer was so appreciated. We had 2 rooms which were both super clean and had a great refrigerator and plenty of much as makeup wipe remover, body lotion , nice smelling soaps and shower gel and plenty of clean towels. The breakfast was very good and included in our rate as expected at a Hampton. Would stay again!
Hello there,
Thank you so much for choosing to stay with us and taking the time to leave a review! I am happy to hear that you had a wonderful stay with us and appreciated our amenities - from the stocked bathrooms to the plentiful breakfast! We certainly look forward to hosting you again when your plans bring you back to the NYC / Downtown Brooklyn area.
Sincerely,
William
General Manager
Checked in late June to July 4th. I cant thank the staff enough for their great hospitality. There wasn't a time we walked by where we didn't get a warm and personable greeting! You can tell the staff enjoy their job. Thank you Ki,Lukka,Oscar and Manny for making us feel like we were at home.
Thank you for suggesting places to take the kiddos and keeping them busy! The hotel was nice and clean, the rooms were clean, bed was good and pillows were soft! The complementary breakfast had a good selection to choose from and the food was always hot.
Again, thank you all! See you soon!
Thank you so much for choosing to stay for us and for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Our team, especially Ki, Lukka, Oscar, and Manny, are delighted to know they made your stay feel like home with their warm greetings and helpful suggestions . It's great to hear that you enjoyed our clean rooms, comfortable beds, and the complimentary breakfast. We look forward to welcoming you back soon!
In hospitality,
William
General Manager
