The room was very clean everything was very neat didn’t like that it doesn’t have a microwave other than that the room was perfect , service was very good everyone was very helpful also it is a great location right downtown by the bridge .
Dear Venture19521128842,
Thank you for your great, five-star review of the Hampton Inn Brooklyn Downtown! We are so thrilled to hear you called your stay "perfect." The next time you stay with us, feel free to request an in-room microwave. While we have a microwave available in our lobby for all of our guests to utilize, we also have a limited amount available to be placed in the room, upon request and availability. We look forward to welcoming you back the next time your travels bring you to Brooklyn.
In Hospitality,
Jason
General Manager
I’ve stayed at this hotel ten times. It’s new, so in great shape and very well appointed. The friendliest and most helpful staff. Close to all kinds of shopping, restaurants, subway lines. I highly recommend for short or long stays. They bring in fresh NY bagels for the free breakfast! Note that it is NY, so the rooms are nice but not large.
Dear Nbagot,
Thank you for being a frequent guest of the Hampton Inn Brooklyn Downtown; we appreciate your loyalty immensely. We are glad to hear you enjoy our hospitable team and fresh, Brooklyn bagels delivered hot every morning from a local bakery. We look forward to hosting you again soon, and warm wishes for the new year.
In Hospitality,
Jason
General Manager
Christmas in Brooklyn at the last minute! We found ourselves in a bit of a pinch! Our daughter arrived but her luggage did. not! We were scheduled to drive to our country house but could not leave Brooklyn as her luggage was in transit so we needed a quick solution and The Hampton accommodated us in a flash with ease and friendliness!Kudos to the staff !
Dear Florrie N,
We hope that you had a very happy holiday, albeit some hiccups with your daughter's luggage! Travelling can be stressful, especially around this time of year, and I am happy to hear that our stellar team was able to put the situation at ease for you and your family. Wishing you all a happy and healthy new year, and we hope to have the pleasure of hosting you the next time you're in town.
In Hospitality,
Jason
General Manager
It was a nice stay overall, breakfast was very good, many options to choose from. Most staff were very nice except for out last night. A young girl at front office was very rude when we asked her for water (They give complimentary water) This was out first time asking for water (Didn't know they had complimentary water until last day). In a very rude way she said no more water and told her co-worker (We need to stop giving people water)Other than that everything was nice. The restaurant food was delicious we ordered from them the first night, the lady working there is veryyy nice.
Hello Voyage04838063828,
Thank you for your recent stay at the Hampton Inn Brooklyn Downtown. We are happy to hear you enjoyed our complimentary breakfast, as well as our restaurant partner's offerings. As it pertains to the water bottles, while providing complimentary water is not a brand standard, we will at times provide a complimentary bottle to a parched traveler should they inquire with our friendly Front Office Team; they always try to do everything they can to ensure guest satisfaction. That being said, I am very apologetic that you heard negative comments from our team about the fervency in which we were extending this good-hearted amenity, and that this left you with a negative impression. I will personally ensure this is addressed with the team. We hope that you will still consider staying with us again the next time your travels bring you to Brooklyn.
In Hospitality,
Jason
General Manager
Perfect to get to the City or any location in Brooklyn. All the shopping you want to do is in walking distance from the hotel. Staff was very friendly and helpful. Nice restaurant located inside the hotel.
Dear Odyssey14249031712,
Thanks for the amazing, five-star review! We are so happy to hear you found the hotel so centrally located, and we hope we were a great home-base for your New York City adventure. Wishing you a very happy New Year, and we hope to welcome you back soon.
In Hospitality,
Jason
General Manager
