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longingforord
Windsor, California

More rooms, new tower, still great

5.0 of 5 bubblesReviewed 14 Jan 2018
This is my good-to hotel in Brooklyn, they have been talking about the new wing for months now. Well it finally opened and it is fine, just the same as the original wing, but new. So beds are super comfy, as they are brand new. View is not is good as the old wing. I think I like the old wing best after trying both. Staff is friendly, helpful and really go out of their way to make you stay pleasant. Lots of people at breakfast, but they added more tables, and there is always room. The breakfast ladies are always welcoming.
Date of stay: January 2018
Room Tip: #02 room is my favorite, great view of the bridge.
Trip type: Travelled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HamptonInnBrooklyn, General Manager at Hampton Inn Brooklyn/Downtown, responded to this review
Responded 25 Jan 2018
Dear longingforord,

Thank you very much for staying with us and taking the time to write a review! I am happy to hear that we have become your Brooklyn home. We look forward to welcoming you again the next time your travels bring you to Brooklyn!

In Hospitality,

Jason
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews new york parking garage complimentary breakfast great stay walking distance front desk staff hotel is located would stay again the hotel is clean easy access the breakfast area rooms are small bagels nyc subway inns uber
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Reviewed 15 January 2018

This is in a great location right at the end of the Brooklyn Bridge. If it is good weather you should walk over it for a nice view. Also for lunch you should go check out the Dekalb market which is about 3 blocks away near the Target store. We were so impressed with Brian who went out of his way to help us find a place to eat and a place to park. To park at the hotel it is $40 a night and we found on street parking for free. They also have a very good free breakfast although I would recommend getting there early since seating is limited and it can get busy about 10am and onward. Also the elevators are VERY slow so it might be better to request a room level 5 or lower so you can walk down the stairs if necessary. We stayed on the 5th floor and were not bothered at all by the street noise.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Debbi D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HamptonInnBrooklyn, General Manager at Hampton Inn Brooklyn/Downtown, responded to this reviewResponded 25 January 2018

Dear Debby,

Thank you very much for staying with us and taking the time to write a review! I am happy to hear that Brian was able to go above and beyond to help make your stay in Brooklyn special. We look forward to welcoming you again the next time your travels bring you to Brooklyn!

In Hospitality,

Jason
General Manager

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Reviewed 13 January 2018 via mobile

From the time I stepped in until I checked out...actually hours after I checked out the customer service was excellent. I fudged my booking and they were able to switch me to the room i needed the next day. Any question I had was answered and the staff were all very polite, respectful and very friendly. I was able to leave my luggage in storage for 6 hours and when I came back to claim it all pieces were returned on a timely manner and all luggage transported to the taxi which was called by the staff! I’d stay there again.

Date of stay: January 2018
Trip type: Travelled with family
Thank greenbkny83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HamptonInnBrooklyn, General Manager at Hampton Inn Brooklyn/Downtown, responded to this reviewResponded 25 January 2018

Dear Regis,

Thank you very much for staying with us and taking the time to write a review! I am happy to hear that our customer service made your stay with us memorable. We look forward to welcoming you again the next time your travels bring you to Brooklyn!

In Hospitality,

Jason
General Manager

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Reviewed 12 January 2018

Not sure what I was expecting, but the room and amenities exceeded my expectations. The restaurant was an excellent plus. Complimentary Breakfast and 24 hour tea/hot chocolate were an added bonus. A++

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank adej2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HamptonInnBrooklyn, General Manager at Hampton Inn Brooklyn/Downtown, responded to this reviewResponded 25 January 2018

Dear adej2018,

Thank you very much for staying with us and taking the time to write a review! I am thrilled to hear that your experience at our hotel exceeded your expectations. We look forward to welcoming you again the next time your travels bring you to Brooklyn!

In Hospitality,

Jason
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018

The location is good if you are going to be working in the MetroTech Center - across the street. It's about a 20-30 min drive from LGA airport most times of day.

The rooms are average for hampton inn, small, but not overly small compared to other NYC hotels (which run small compared to the rest of USA)

The breakfast - I am not a fan of the Hampton Inn Breakfast at any hampton Inn.
If you like starches/carbs you will be pretty happy: waffle maker, muffins, breads
If you like proteins you will not be happy: 4 of 5 days I had the same omlette which is mass produced item that is likely frozen and reheated at the hotel. It is not good. It is edible. They alternated between sausage links and sausage patties, of similar quality as the omlette. Since I don't eat the other types of starches or sweets they had out, that was my breakfast every day. It grew tiresome.

I would point out this is true of all Hampton Inn, not simply this one.

All staff were cordial.

The location of the hotel is very good for working in the area, but bad for noise. It sits on the corner of two very busy roads that never really get quiet at night. On the 6th floor I had trouble sleeping. On the 3rd night I bought ear plugs which solved the problem. Their is a CVS about a 15-20 min walk on Flatbush.

My room had a very small fridge. There is a grocery store (NYC fresh store) about 5 min walk away which allowed me to keep a few things in the fridge (it is small - perhaps a 6 pack of soda would fit, but not much more. I am unique in that I prefer to eat fresh foods in my hotel room when I travel. I travel for work, and if I eat out all the time, I do not tend to make healthy choices. If you prefer to eat out - a 10-20 minute walk on flatbush ave will give you plenty of choices, as well as shopping.

So - good hotel - bring ear plugs to sleep unless you are accustom to the constant drone of car horns and occasional sirens.

Very cordial staff.

Close options to buy fresh food.

Breakfast is good if you like carbs.

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank rayaa3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HamptonInnBrooklyn, General Manager at Hampton Inn Brooklyn/Downtown, responded to this reviewResponded 25 January 2018

Dear Rayaa3,

Thank you very much for staying with us and taking the time to write a review! I am glad to hear that you found our location convenient and our staff helpful. We are limited to brand standards as to what we can serve for food, but we do try to get different options where we can - fresh fruit from a local supplier and fresh Brooklyn bagels delivered every morning. We look forward to welcoming you again the next time your travels bring you to Brooklyn!

In Hospitality,

Jason
General Manager

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Reviewed 9 January 2018 via mobile

Best hotel downtown brooklyn. Scenic viewsand attractions all around. You can find everything yo eat downtown where this hotel is located.
Hotel is quite, clean and not much noise from streets, but dats the city.
Great place for a weekend or vacation trip. Met all my expectations.
Rooms are very, very cozy cleans and comfortable. I felt home away from home.
The staff is so warm and friendly. Questions are always answered with warm smile. Thanks for dat Hampton Inn.
Had breakfast and it was great . Fresh and clean.
Will be definitely be back.
Loved it.
If u seek a nice quite warm , friendly, good breakfast hotel. Hampton Inn is the place to be.
February I will be back.

Date of stay: January 2018
Trip type: Travelled solo
1  Thank jenna j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HamptonInnBrooklyn, General Manager at Hampton Inn Brooklyn/Downtown, responded to this reviewResponded 25 January 2018

Dear Jenna,

Thank you very much for staying with us and taking the time to write a review! I am happy to hear that you enjoyed every aspect of your stay with us. We look forward to welcoming you again when your travels bring you to Brooklyn in February!

In Hospitality,

Jason
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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