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All reviews vancouver mall front desk western hotels waffles room was clean king suite hot tub continental breakfast great place to stay convenient location excellent stay would definitely stay here again easy access staff was friendly the breakfast area indoor pool bw
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Reviewed 12 October 2017

Very clean and the beds are super comfortable! The staff are super nice and accommodating. Cookies in the lobby?? A-MAY-ZING! Located right next to the Vancouver Mall so dinner and shopping are convenient.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank N8950HDtraceyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 26 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We stayed at this hotel while visiting family in the Vancouver/Portland area. The room was very clean, bed was comfortable, shower water pressure was fantastic. However, the parking situation at the hotel is questionable. The stalls are very narrow, they only have 2 disabled parking spaces (which we need to use). The stalls are barely large enough to properly accommodate a small sedan. I drive a Honda Odyssey, and many other guests had full-size pick ups or SUVs. I had to fold in the exterior mirrors to prevent them from being damaged. Perhaps the owners of the hotel can make arrangements with the surrounding office buildings to get some of their parking or something. If you return to the hotel later in the evening, there were no parking spaces, and one had to park far from the entrance of the hotel -- not cool. The parking situation is the only complaint I have about this hotel.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 38vincea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 6 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

We choose to stay here because of the excellence of this hotel. We have family here and the hotel staff is very kind to our family. We have stayed here on New Years Eve with all of our boys and their families and the hotel provided a room for us to gather with our family in here.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 26 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

very easy to access due to traffic patterns and busy roads Really nice hotel! Clean, comfortable worth the extra price Service was very accommodating, went the extra mile There was highway noise I-5 very close Breakfast was plain jane

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 277lynneu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 26 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

We are Best Western Rewards members and have been for years. We were able to use our points for this stay. Location is very good. Next to the Westfield mall and close to 205 freeway. WIFI was week but very comfortable stay.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lawrence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 26 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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