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“Nice comfortable place to stay with helpful hotel staff”

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Best Western Plus Vancouver Mall Drive Hotel and Suites
Ranked #5 of 29 Hotels in Vancouver
Certificate of Excellence
Reviewed 15 October 2017

This hotel was very comfortable, room was very nice, hotel staff was very helpful, recommended nearby restaurant with directions on how to get to it. Breakfast was very good. Only problem we had was finding the hotel, directions to this hotel in AAA tour book were kind of confusing. (We do NOT have GPS)

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank lynnettem349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

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Reviews (830)
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13 - 17 of 830 reviews

Reviewed 12 October 2017

Very clean and the beds are super comfortable! The staff are super nice and accommodating. Cookies in the lobby?? A-MAY-ZING! Located right next to the Vancouver Mall so dinner and shopping are convenient.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank N8950HDtraceyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We stayed at this hotel while visiting family in the Vancouver/Portland area. The room was very clean, bed was comfortable, shower water pressure was fantastic. However, the parking situation at the hotel is questionable. The stalls are very narrow, they only have 2 disabled parking spaces (which we need to use). The stalls are barely large enough to properly accommodate a small sedan. I drive a Honda Odyssey, and many other guests had full-size pick ups or SUVs. I had to fold in the exterior mirrors to prevent them from being damaged. Perhaps the owners of the hotel can make arrangements with the surrounding office buildings to get some of their parking or something. If you return to the hotel later in the evening, there were no parking spaces, and one had to park far from the entrance of the hotel -- not cool. The parking situation is the only complaint I have about this hotel.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 38vincea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 6 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

We choose to stay here because of the excellence of this hotel. We have family here and the hotel staff is very kind to our family. We have stayed here on New Years Eve with all of our boys and their families and the hotel provided a room for us to gather with our family in here.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

very easy to access due to traffic patterns and busy roads Really nice hotel! Clean, comfortable worth the extra price Service was very accommodating, went the extra mile There was highway noise I-5 very close Breakfast was plain jane

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 277lynneu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Vancouver Mall Drive Hotel and Suites

Address: 9420 NE Vancouver Mall Dr, Vancouver, WA 98662-6172
Phone Number:
Region: United States > Washington > Vancouver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#2 Best Value Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#4 Business Hotel in Vancouver
#6 Family Hotel in Vancouver
Price Range: ₹ 5,520 - ₹ 8,897 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Drive Hotel and Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
At the newly renovated BEST WESTERN PLUS Vancouver Mall Drive Hotel, we see guests as more than just dollar signs. Like a good friend, we’re here to make you feel at home with attentive service, helpful advice and a commitment to your comfort. It’s all yours just 20 minutes from PDX airport, easily accessible from downtown Vancouver and steps from the world-renowned Cinetopia 23 Movie Theater and Vancouver Mall. Step into our inviting rooms or suites and you might be surprised at just how much you get for your dollar. Every guestroom comes standard with free high-speed Wi-Fi, 32 in flat screen tv’s, spacious desks, microwave, fridge, and a variety of modern conveniences. We even offer a full hot breakfast buffet complimentary with our rooms! Unwind in our spacious indoor pool and hot tub, relax in our sauna, work up a sweat in our fitness center, or utilize our conference room for an array of services. Our hotel has amenities to satisfy all types of guest needs. Just off Interstate 205 and State Route 500, our BEST WESTERN PLUS, WA hotel is located in a clean, safe Vancouver, WA neighborhood. Stay with us and you’ll find yourself just minutes from dozens of top-notch shops, restaurants, golf courses, and nearby attractions like Portland International Speedway and historic Fort Vancouver, and Multnomah Falls. Don't settle for second-rate Vancouver, WA accommodation: book your room at the BEST WESTERN PLUS today or enjoy fantastic savings with our Vancouver, WA hotel packages. ... more   less 
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Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Vancouver
Vancouver Best Western

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