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All reviewsvancouver mallfront deskwestern hotelswafflesroom was cleanking suitehot tubcontinental breakfastgreat place to stayconvenient locationexcellent staywould definitely stay here againeasy accessstaff was friendlythe breakfast areaindoor poolbw
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Reviewed 24 July 2017

We came to Vancouver, for a Little league playoff tournament in Portland over the weekend. The reviews and rates for Best Western were very good, as was the freeway access and shopping/restaurants close by. Easy parking, very friendly front desk help, spacious room and great breakfast. We were right across from the elevator, but it was still quiet at night. Everything worked well in our room, and it was nice having a view of trees out our 4th floor window.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 286kurtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 26 July 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

I love Best Western, the rooms are always clean, the pillows and beds are comfy, and they always have a great selection for breakfasts! The staff is always welcoming and very helpful, and willing to assist anyway they can. Would recommend BW every time.

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rhondap637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 24 July 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

Spent one night on our way to Seattle. Checkin was easy, and because we wanted a room away from the elevator the girl at front desk switched us to room on the top floor away from the elevator. Easy internet and breakfast was fine. Usually stay at Heathman but rates here were a lot better.

Room Tip: Choose top floor away from elevator.
  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank cavebearagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 26 July 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2017

I've stayed at this hotel every time I do business in Vancouver and find it clean, quiet, and efficient. Staff is always pleasant, beds are comfortable, and it is centrally located to my work. Price is very competitive with other like brand hotels. In fact, the hotel has better amenities than Hilton properties in Vancouver.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ralphl195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 23 July 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

This hotel offered numerous very nice amenities for a comfortable and pleasant stay in the Portland/Vancouver area. I was here to photograph a wedding and the hotel provided an excellent "base camp" for meeting the couple and their relatives. The parents also stayed there and the hotel was close to all the events that transpired. I'm finding that lodging close to major airports is getting prohibitive in cost, but I suppose this was worth it. Overall a very nice stay.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank G2865KVscotth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded 21 July 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Kerry anderson
General Manager
Best Western Plus Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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