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Best Western Savannah Gateway
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Reviews (808)
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All reviewsdenny's attachedroom was cleancontinental breakfasteasy accessconvenient locationfirst floorother hotelswould stay here againtybee islandgreat place to stayyogurtbwpetdowntown
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717 - 722 of 808 reviews
Reviewed 5 March 2013

  • Stayed: February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Danielle S, Guest Relations Manager at Best Western Savannah Gateway, responded to this reviewResponded 7 March 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 February 2013

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Danielle S, Guest Relations Manager at Best Western Savannah Gateway, responded to this reviewResponded 19 February 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 February 2013

The situation of the hotel is perfect for us, the service was great but a few things need to be refresh.
ex: the lock on the door doesn't always work.
I would have like an extra blanket because it was cold that night.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Best Western Savannah Gateway, responded to this reviewResponded 19 February 2013

Dear Nicole S,

Thank you for taking the time to write a review about our hotel. We appreciate the kind words about our great customer service and we are very glad to hear that our hotel was a perfect match for you during your travels. However, we are sorry that you experienced a few inconveniences during your stay. We have sent you a private message to collect some additional details about your stay. If you have a few minutes, please send us a note or give us a call so that we can further investigate the lock on your guest room. In the future, please contact our front desk staff immediately if you encounter any problems during your stay. It is our goal to ensure that each guest has a wonderful time at our hotel! Whether you need an additional blanket or the lock needs to be fixed, we will do everything we can to assist you during your stay. Thanks again for all of your time and feedback. We really appreciate it and hope that you will stay with us again soon!

Sincerely,
Best Western Savannah Management Team

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Reviewed 6 February 2013

This Best Western was very nice. The room was very clean and the bathroom was spotless. I had a room on the back side of the building (along 95) and it was very quiet, surprisingly. I have stayed at other places at exit 94 off of 95 and they were nasty!!!! I will definitely stay at this Best Western again on my travels to and from Florida.

  • Stayed: January 2013, travelled solo
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1  Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Best Western Savannah Gateway, responded to this reviewResponded 19 February 2013

Dear Ann S,

Thank you very much for the five star review about the Best Western Savannah Gateway hotel. We are so glad that you chose to stay with us for a quick stopover before continuing on to your final destination in Florida. We truly appreciate all of your kind words about our clean bathrooms, quiet atmosphere, and easy interstate access. We hope that you had a wonderful time in Florida and look forward to seeing you again soon at the Best Western Savannah Gateway hotel!

Sincerely,
Best Western Savannah Gateway Management Team

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Reviewed 27 January 2013

This was a last minute stay...we phoned ahead and told of our late arrival. Everything was wonderfully in order upon arrival. The room was nice, clean and comfortable, and breakfast was also very good. Thank you!

  • Stayed: January 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Thank KarenPB113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Best Western Savannah Gateway, responded to this reviewResponded 29 January 2013

Dear KarenPB113,

Thank you very much for taking the time to write a five star review about the Best Western Savannah Gateway hotel. We are so glad that you chose to stay with us and would like to thank you for calling ahead to make your reservation! We encourage all of our guests to book their room ahead of time so that we can have your preferred room type ready for you when you arrive! We appreciate the kind words about our clean comfortable guest rooms and our free breakfast buffet. We hope that you will stay with us again for your next business trip in Savannah, Georgia. Thanks again for all of your time and feedback!

Sincerely,
Best Western Savannah Gateway Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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