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“Hotel needs to be maintained properly” 2 of 5 bubbles
Review of Mt. Vernon Baltimore

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Mt. Vernon Baltimore
Ranked #37 of 66 Hotels in Baltimore
Brooklyn, New York
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Hotel needs to be maintained properly”
2 of 5 bubbles Reviewed 1 April 2012

This is my first review of a poor for a hotel. I had called the hotel before I booked because I was traveling with children. They advised the double bed suite because it was roomier with a kitchenette with microwave and fridge. I paid 30% more and we took that room.

When we arrived at about 9pm, the room was nice enough, but NO microwave and a mini-fridge sitting on the counter. I went to the front desk. The fellow said he was alone !? but would try to get one. I explained that we were a family with kids and a baby and would not be able to eat without the microwave and suggested he simply transfer one from an empty room. The microwave never arrived. The kids and us ate cold TV dinners.

A little before 11pm my wife put the kids in the bath. Problem - NO hot water. They suggested we let the water run. That did not work. In the meantime the desk persons shift was over and a new fellow came and gave us keys to other rooms to try to find hot water.
The rooms for several floors above us were empty and we found one which did have hot water but no water coming out of the kitchenette sink! Now we had a microwave too in this one, so we figured we can manage here and took the room, transferring the kids and our luggage at about midnight.

The next day we had no room service don't know why and Saturday evening ONLY boiling hot water came out of the faucets, nothing else. I almost burned myself. When I asked the front desk how they could rent such rooms he just shrugged and said "to tell you the truth I don't know". If not for the guys honesty and friendliness I would have raised a greater ruckus.

The staff told me there was this ongoing problem with the number X09 and X10 room lines going all the way up.

A friend of ours on the twelfth floor in one of the cheaper single bedded rooms told us he had a great stay without problems, so PLEASE check your room before you unpack.

The bedding was ok, unremarkable, though the covers were lumpy. The hotel was clean in all its areas. Our coffee was never replaced during the stay. Toiletries were replaced.

The location though not that close to the inner harbor has a charm of its own. As for parking we found over night street parking and parked near the harbor during the day as the hotels rates came to near $35 a day for parking.

This hotel really has alot of potential, but they have to invest in maintenance and consistency.

Room Tip: Avoid rooms ending in 09 or 10. Watch out for the "C standard double bedded rooms"
See more room tips
  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank IsadoreG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael D, Manager at Mt. Vernon Baltimore, responded to this review, 11 October 2012
Good Afternoon! We certainly apologize for any incovenience you endured during your stay here with us, especially with children!! Since your departure we have had a change in our Management Team which has taken large strides in updating the property! It is an on-going process however, we are committed to it and do it with the end goal of pleasing our guests to the fullest! Being a historic boutique property built in 1928 we find ways to think outside the box and provide our guests with exceptional service by investing in ourselves and striving for consistency!! Thank you so much and have a great day!
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
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English first
Baltimore, Maryland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 1 April 2012

This is the second time we've used the hotel for out of town guests for a wedding, and both times we were very pleased with the service, rooms, and staff.

The hotel is located in Mt. Vernon, one block away from the Walters art museum and easy walking distance from several good restaurants. The harbor is only a 15 minute walk away.

Rooms are clean and comfortable, and feel like an authentic city hotel, not a generic, plastic chain. The restaurant and bar, George's, is a great local spot for happy hour and brunch. Many a wedding guest has ended a night propping up its old wooden bar!

Our waitress a few days ago, K., was particularly fantastic for the brunch after the wedding and was very accommodating for our large wedding party. Front desk staff and management were equally helpful in planning and organizing both parties' stays.

A great hotel for anyone for a city weekend trip or for out of town guests for something like a wedding. It is also very close to the meyerhoff and the lyric opera house. Charming!

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Philologue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaylandC, General Manager at Mt. Vernon Baltimore, responded to this review, 3 April 2012
Dear Philologue,

Thank you so very much for the kinds words and thoughts in your review. As the new GM of The Peabody Court Hotel, I also feel the hotel is clean and comfortable gem in a wonderful area of our city with a fantastic Food and Beverage department.
Please consider visiting us again soon...

Michael Donaldson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tawas City, Michigan
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 30 March 2012

My family and I decided to stay in Baltimore and get the Baltimore experience for one day. We came in at about 7 p.m. and planned to sleep in, take in the sights and head home. We got a little lost finding the hotel and ended up in a very bad area (finding out later that only about a 3 block radius around the hotel is okay). We pulled up to the hotel and the valet told us a 35.00 charge for overnight parking. My husband was NOT happy. We also got a deal on a website so no warning on the parking fee. "Overnight" is from the time you get there to 1pm but checkout time is 12:00pm... Then there is an extra 30.00 charge for daytime parking. The staff was great and a big thanks to Sean (Shawn) for helping us find a place to eat and learn the bus system - which is free and very clean. The room was BEAUTIFUL! But the parking price really killed, unable to enjoy Baltimore due to cost of parking and unable to explore

  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Small_T0wn_M0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael D, Manager at Mt. Vernon Baltimore, responded to this review, 11 October 2012
Good Morning! Thank you for taking the time to leave a review!! Like any major city hotel, we have found that offering Valet Parking is a better option for our guests so that it is quick, they know where their vehicle is at all times and that it is secured! We actually own our own garage which is unusual for a city-dwelling:) Our Parking Rates are $29.00 + tax for overnight and then $19 + tax for the day with in and out privileges! We hope that you do have the opportunity to come back to explore as the City of Baltimore is definitely a sight to see!! Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Windsor
2 reviews
4 of 5 bubbles Reviewed 28 March 2012

The older hotel was nicely furnished. Our room was nice and had a great jacuzzi tub. My only complaint was that it was pretty easy to hear other guests, perhaps a function of the building's age.

We were able to find on-street parking (much easier during the weekend) and avoided the $29 valet parking.

With on-street parking, the hotel is an excellent value ($84 before taxes). If you have to use the valet parking, the value isn't as good as you can get closer to the inner harbor if you want for about the same amount of money.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Clayton H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael D, Manager at Mt. Vernon Baltimore, responded to this review, 11 October 2012
Thank you so much for your comments!! We are glad that we had the opportunity to host you and hope to do so again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

Some friends and I needed a room in Baltimore for one night this weekend, and I booked through a discount travel site that doesn't give the name or location of the hotel until after payment is made.

What a pleasant surprise! The Wyndham Peabody Court was much more lavish than I had expected and the room was extremely comfortable.

The valet greeted us, the desk staff was friendly and the jacuzzi tub sealed the deal!

My ONLY concern was our experience in the restaurant. There was ONE server, and a bartender, trying to manage 10+ tables and a full bar. Our server was initially extremely rude (and later apologized, explaining that they didn't expect it to be so busy), and our dinner took close to two hours. Having read a few other reviews, it seems that they have had this problem before, and I would recommend that they look into hiring an additional server for the weekends.

Overall, a great hotel, great stay, would highly recommend.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaylandC, General Manager at Mt. Vernon Baltimore, responded to this review, 20 March 2012
Thank you for taking the time to review your recent stay at Peabody Court. I am disappointed we failed to give you the proper service in the restaurant. Please know that your comments have been reviewed in detail and steps are being taken to ensure these types of issues are handled on a preventive basis. We appreciate your patronage and hope you will stay with us the next time you are in town. I can assure we will do everything we can to make your stay a comfortable and happy one.
Sincerely, Wayland K. Campbell GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mt. Vernon Baltimore

Property: Mt. Vernon Baltimore
Address: 612 Cathedral Street, Baltimore, MD 21201 (Formerly the Latham Hotel)
Region: United States > Maryland > Baltimore > Mount Vernon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Family Hotel in Baltimore
#30 Business Hotel in Baltimore
#30 Romantic Hotel in Baltimore
Price range (per night): ₹ 8,653 - ₹ 60,370
Hotel Class:3.5 star — Mt. Vernon Baltimore 3.5*
Number of rooms: 104
Official Description (provided by the hotel):
Wyndham Baltimore is a downtown Baltimore Hotel providing boutique lodging accommodations in the historic Mt. Vernon neighborhood. Wyndham Baltimore Peabody Court is within walking distance to many area attractions including Walters Art Museum, Peabody Institute of Johns Hopkins University, Baltimore's Inner Harbor, Ravens Stadium, Oriole Park at Camden Yards, National Aquarium and much more.From the moment you enter Wyndham Baltimore Naltimore Peabody Court, there's no mistaking our mission: to surround you with the warmth and charm of a historic hotel and to provide you with the gracious amenities and services that are the mark of our world-class hospitality.You'll experience our attentive staff that caters to your needs. Quietly. Unobtrusively. You'll see it in antique furnishings, original artwork, period furnishings, full marble baths, European heated towel warmers... and the dramatic six-foot Baccarat crystal chandelier in our tiered lobby. We know your stay with us will be special in every possible way. ... more   less 
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Also Known As:
Wyndham Baltimore Peabody Court Hotel Baltimore
Clarion Peabody Court
Clarion Hotel Baltimore
Clarion Baltimore
Baltimore Clarion

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