My brother was getting married in Baltimore and I arranged for much of my extended family to fly in from all corners of the country and we used the Sheraton Inner Harbor as our base hotel. My family members were of all ages, a number of them with special needs, and all the normal chaos and dysfunction that goes along with a big family event like a wedding! While the event wasn't at the Sheraton, you wouldn't have known that based on how they supported everyone. From the valet to the front desk to Rena the outstanding concierge, they greeted us all by name, kept us moving in the right directions, and always did it with a great attitude and a friendly smile. Getting even two people in my family to agree on a place to eat is a small miracle, and from restaurant reservations to transportation support to special needs in the room, they handled everything without missing a beat. From my perspective, any hotel can have a great staff member. This hotel has a great staff. Everyone is clearly enabled to not just respond to your needs, but to anticipate them. I felt so fortunate I had chosen this hotel because their service was so good, I didn't have to worry about my elderly parents or my young cousins or my aunt that can't make up her mind. My family is like herding cats, and the staff at the Sheraton Inner Harbor were like the cat whisperers! Beyond the service, the rooms were fine, location is great, lots of places to eat and visit nearby, and great access to the Metro (in and out from the airport) and Camden Yards. I wish I had the staff at this hotel organizing my life at home.
- Official Description (provided by the hotel):
- Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. Known as "charm city," Baltimore is an enchanting place to visit during any season. Enjoy the scenic Inner Harbor or take in a ball game right down the block at Oriole Park at Camden Yards. At the Sheraton Inner Harbor Hotel, you'll be close to all of the charms that Baltimore has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Baltimore
- Baltimore Sheraton
- Sheraton Inner Harbour