I have to say, I experienced the best service at this hotel I've ever had in my life. I was visiting my friend at Johns Hopkins University, however, after a strange experience with the Chinatown bus company, I was left stranded in Baltimore travel plaza. I walked into Best Western, hoping they could give me directions to the University. However, after speaking with the front desk clerk, I learned the University was almost impossible to get to via public transportation.
After finding out a cab would cost more than $50, I was in panic. I am a college student after all, and operating on a tight budget. However, the front desk clerk, Kal, couldn't have been more helpful. He was driving a guest to Johns Hopkins Hospital and said he'd give me a ride as well. He didn't have to do that. I wasn't a guest at the hotel and he had no responsibility to help me out. Yet, he did it anyway. He talked to me and calmed me down and directed me to someone in the hospital, who knew where the free shuttle to the University was located. Without his help, I would have been stranded in Baltimore.
I am eternally grateful for the amazing service I received at the Best Western Plus and if I'm ever in Baltimore I can guarantee, I will be staying there.
- Official Description (provided by the hotel):
- The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more less
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- Also Known As:
- Best Western Plus Hotel Baltimore
- Best Western Plus Hotel And Conference Center
- Best Western Hotel Baltimore
- Best Western Baltimore
- Baltimore Best Western