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Extended Stay America - Jacksonville - Lenoir Avenue East
Ranked #101 of 132 Hotels in Jacksonville
Knoxville, TN
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Needs Remodeling”
2 of 5 bubbles Reviewed 4 September 2007

We went to Jacksonville on leisure and stayed at this hotel. It is located in a business section of town and so you have to drive to the beach and they do not have a pool. We didn't pay full asking price or I would have asked for a refund. We bid for a room in the Jacksonville area and ended up with this place for $35.00 a night. It is really in need of some major remodeling. It does have the convenience of a kitchenette though. The furniture is outdated, the bed is uncomfortable and the pillows are so lumpy and flat that they feel as though someone stuffed some cotton balls into some cloth and then scrunched them up. When we went out shopping, we made a point of finding some comfortable pillows to use during our stay and to take home with us. Our room faced the interstate and so the traffic was noisy, especially at night while you are trying to sleep. The air conditioner unit was kind of loud too and so it didn't really do that much to drown out any sort of noise. Our room was clean for the most part, however it did have a slight musty odor and the shower had cheap, visible spackling to cover cracks. The table and chairs had unidentifiable crusty stuff on them. Needless to say, I bought some antibacterial wipes and spray and wiped everything down really well. They really need to remodel and pay better attention when cleaning. You also do not get daily maid service, but you can exchange your towels for $5.00 each time. I probably would not stay again.

  • Liked — The convenience of having a kitchenette.
  • Disliked — The uncomfortable bed and pillows and the fact that there was no pool.
  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank dayzeehaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

Traveller rating
    17
    7
    7
    16
    16
See reviews for
9
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17
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
niceville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 10 April 2007

April 10,2007

Sent on business to work at nearby facility in city. I arrived late and doors were locked. I was able to be buzzed in after awaking the night person. I asked for a nonsmoking room but my room smelled like an ashtray. Thermostat did not work but no one answering desk phone secondary. The rug underneath the radiator was wet which was placed beside the bed. Room appeared clean though. The next morning I returned to the hotel post work and i was told that I had"checked out " because my room had no luggage . Luckily, there was one room left on the first floor that was a handicapped suite. Again, the thermostat did not work and there was a puddle of water underneath the radiator beside the bed. I called my company and told them to find me another place to stay. Unfortunately, I leave before 6 am and often return late and there is no front office staff to call. The hotel rooms could use a make over and the carpeting is run down and worn. The front lobby could use a little updating and tlc. The people at the desk are nice and friendly but they are working with an inferior product. I would not stay at this hotel unless that was the only one in Jacksonville.

Stayed April 2007
Helpful?
1 Thank wpearsonmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jacksonville hotels

Fort Lauderdale
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 26 January 2007

Hotels needs a makeover! Stains all over the carpets and walls. Spackling on the walls and in bathtub. Bed was uncomfortable and there was hair on the pillows, disgusting. I stayed one night and then went next door to the red roof in which was just recently renovated... Only good thing was its in a great location and the staff was friendly enough.

  • Liked — location
  • Disliked — nasty room, dirty!
  • Stayed December 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank KC9090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Jacksonville - Lenoir Avenue East

Property: Extended Stay America - Jacksonville - Lenoir Avenue East
Address: 6961 Lenoir Avenue, Jacksonville, FL 32216
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #101 of 132 Hotels in Jacksonville
Price range (per night): ₹ 4,667 - ₹ 7,196
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Lenoir Avenue East 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Extended Stay Jacksonville
Jacksonville Extended Stay
Extended Stay America Jacksonville

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