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“Lipstick on a Pig”

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Holiday Inn Express Hotel & Suites Jacksonville South
Ranked #54 of 132 Hotels in Jacksonville
Tampa, FL
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Lipstick on a Pig”
Reviewed 27 February 2012

Looks like one of the newer Holiday Inns, but renovations haven't been done inside. Rooms are small, breakfast area is small, tubs are small, beds are small. Air conditioning loud and thermostat doesn't work correctly.

Staff could use some training in basic customer service. Check-in desk employee was more interested in watching whatever was on TV behind the wall then getting my room correct or giving me any information at all on the property.


On the plus side: Location was easy to find and the mini-fridge worked great and was a good size.


Better hotels in the area, go a couple more exits on the highway and find one.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canesfan16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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259 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
York, Pa
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 13 February 2012

I am a gold Priority member as was disappointed with the desk staff. I wasn't asked to upgrade to a suite and I always am in Holiday Inns. It was early in the afternoon too. Will stay elsewhere if there again.

Room Tip: Get a room at another hotel that the front desk have personality and a desire to help you. This fron...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review, 21 February 2012
I am sorry to hear that we did not have an upgrade available at the time of your travels. We do always appreciate our Priority Club Members and try to accomodate everybody to their needs. I sure hope you continue your travels with Holiday Inn Brands.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pine Mountain, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2012

Holiday Inn Express has been my favorite for two years. The personnel was very helpful, rooms very clean, and the location was superb-right off the interstate. I will continue to book reservations with this chain-I'm never disappointed. Good Job Guys!!!!!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Plzd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 December 2011

I actually call this home because I work in the area. The staff & management are friendly & courteous. They keep the grounds & property very clean. I love the rooms with a kitchenette & full size refrigerator. I would recommend all who want to stay at a friendly place at reasonable prices.

Room Tip: Make sure you have transportation to get around.
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  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Audie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review, 21 February 2012
Thank you so much for your loyalty. We surely appreciate your business and are glad that you call us home.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 December 2011

The hotel and room were clean; the environment was quiet and restful. The location is convenient to I-95, but not the city or beaches. I will likely be staying here again when I am in the area.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville South

Property: Holiday Inn Express Hotel & Suites Jacksonville South
Address: 4675 Salisbury Rd, Jacksonville, FL 32256-6129
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Jacksonville
#29 Romantic Hotel in Jacksonville
Price range (per night): ₹ 7,643 - ₹ 12,955
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville South 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Jacksonville-South is an award wining hotel located off I-95 at exit 344 (J. Turner Butler BLVD) in South Jacksonville. We are the closest Holiday Inn Express Hotel to downtown Jacksonville. Our 100 % non smoking hotel is ideal for business or pleasure, as we provide what is important; comfort and fashionable furnishings. if you are here for business, this hotel is located within close proximity to companies such as Merrill Lynch, Bank of America, Citigroup, Blue Cross & Blue Shield and Mayo Clinic. If you are here for pleasure, visit the beaches, the City of Jacksonville, watch the Jacksonville Jaguars play at Alltel Stadium, go shopping at St. Johns Town Center Mall or visit one of our many universities like Jacksonville University, Edward Waters College, or the University of North Florida. Our beautiful hotel and suites feature complimentary high speed wireless Internet access, a deluxe continental breakfast, enjoy a workout in our fitness center on a treadmill, life cycle, stair stepper or weight station. We have a USA Today newspaper available to you every weekday. Enjoy our freshly baked Otis Spunkmeyer cookies in the evening. The best way to unwind is to simply relax in our outdoor pool. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Express Jacksonville
Jacksonville Holiday Inn
Holiday Inn Jacksonville

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