We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$ 119
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$ 129
GardenInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 172
US$ 141
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 23% below average rates

The price you found is 23% lower than this hotel's average rate of US$ 182/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Jacksonville Marriott(Jacksonville)
US$ 136
Booking.com
View Deal
  • Free Parking
  • Pool
Savings alert! 37% below average rates

The price you found is 37% lower than this hotel's average rate of US$ 215/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$ 128
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Candlewood Suites Jacksonville(Jacksonville)(Great Value!)
US$ 127
US$ 106
CandlewoodSuites
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 116
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$ 129
US$ 118
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$ 132/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$ 79
Expedia.com
View Deal
  • Free Parking
  • Free Internet
Reviews (104)
Filter reviews
104 results
Traveller rating
70
23
8
1
2
Traveller type
Time of year
LanguageAll languages
70
23
8
1
2
Show reviews that mention
All reviewsthe club loungebold citybeautiful renovationnice indoor poolduring rush hourexcellent hoteljohns town centershopping and diningfront deskfree breakfasthotel barperfect staybusiness or pleasurean upgradegreat raterooms are spaciousthe entire staff
Filter
Updating list...
8 - 13 of 104 reviews
Reviewed 9 July 2018 via mobile

Tyler and Abbey were great at check-in. Room was clean and as presented in photos on website. Bed was clean and comfortable with a great comforter! Bold City restaurant provided good food and prompt service. Great location for us and they have a wonderful breakfast!

Stayed: July 2018, travelled with family
Thank Tanner P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Sheraton Jacksonville, responded to this reviewResponded 9 July 2018

Dear Tanner P,

Thank you for the wonderful comments regarding your stay. We will make sure Tyler and Abbey are thanked for their efforts.

We look forward to having you stay with us again, if in Jacksonville.

Sincerely,

Brad Whitaker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2018 via mobile

If you are looking for a great, clean, convenient hotel in the jacksonville area do yourself a favor and look into the Sheraton. The front desk staff was very accommodating, the hotel was extremely clean and fresh and the location was convenient to shopping and dining. The indoor pool was great since it rained daily and the exercise room was fully stocked.

Great stay.

Stayed: July 2018, travelled with family
Thank Doug_hej44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Sheraton Jacksonville, responded to this reviewResponded 2 July 2018

Dear Doug_hej44,

Thank you for the wonderful comments regarding your stay. We truly appreciate you choosing us, and the feedback.

We look forward to having you stay with us again if in Jacksonville.

Sincerely,

Brad Whitaker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Our weekend getaway started off well thanks to Crystal at the front desk. She provided EXCELLENT customer service, great food suggestions, and recommendations for local events. The rest of the staff made sure our stay was pleasurable as well. We have stayed in 5 star hotels this year, but the hotel’s cleanliness, friendly staff, comfortable beds, quiet location (15 mins from anything in JAX), and early morning breakfast by the pond topped our list for most pleasurable stays in 2018.

Stayed: June 2018, travelled as a couple
Thank TanTan478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Sheraton Jacksonville, responded to this reviewResponded 28 June 2018

Dear TanTan478,

Thank you for staying for us, and for the wonderful comments about your stay, Crystal, and the cleanliness. We greatly appreciate it, and will make sure to pass along your great comments to the team.

Thank you, and we hope to have you stay with us again in the future.

Sincerely,

Brad Whitaker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

This hotel and bar Bold City Grille are amazing!!
The Service was amazing everyone has a big smile and Todd the bartender was so cool not to mention his boss Johnny could also handle the bar and the big crowd be brought to him with a smile! Back home in Kansas we don’t do this kind of friendly treatment from folk you guys should stop and see Johnny and Todd and drink it up he Service was amazing everyone has a big smile and Todd the bartender was so cool not to mention his boss Johnny could also handle the bar and the big crowd be brought to him with a smile! Back home in Kansas we don’t this kind of friendly treatment from folk you guys should stop and see Johnny and Todd and drink it up....

Stayed: June 2018, travelled with family
Thank sluggerdog01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Sheraton Jacksonville, responded to this reviewResponded 25 June 2018

Dear sluggerdog01,

Thank you for the wonderful comments regarding Johnny and Todd! We truly appreciate it, and will make sure that both are recognized for their efforts. We really appreciate the feedback, and hope to have you with us again.

Sincerely,

Brad Whitaker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

After driving 5.5 hours to Jacksonville, Florida for a weekend getaway, my husband and I arrived at our hotel (a different hotel chain) only to find out there was no room available for the night because all of their rooms were “dirty”. The agent on duty sent us over to the Sheraton on Deerwood Park Blvd for the night due to the inconvenience. As we entered the Sheraton, Nadine and Kelly were there to greet us with smiling faces even though it was 3:30am. They both were very accommodating and went over and beyond to make us feel welcome and comfortable. Needless to say I called the other hotel chain to cancel my reservation and made one with the Sheraton. Thank you Nadine and Kelly for being AWESOME and thank you Sheraton for employing people with such professionalism and compassion.

Stayed: June 2018, travelled as a couple
Thank BD T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Sheraton Jacksonville, responded to this reviewResponded 25 June 2018

Dear BD T,

We are so happy that we were able to make your trip to Jacksonville a good one, and we appreciate such good feedback about Kelly and Nadine. We will make sure to thank them.

We look forward to having you stay with us in the in the future!!!

Brad Whitaker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews