We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Location-Bad Bed”
Review of The Windsor Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Windsor Suites
Ranked #6 of 85 Hotels in Philadelphia
Certificate of Excellence
Stafford, Virginia
Level Contributor
267 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Great Location-Bad Bed”
Reviewed 16 March 2012

Ok so the location of this hotel is great, its a decent walk or cab ride to most things and in a safe location. Our room had like 4 huge closets on the size of a small bedroom which was interesting. The kitcenette was useful to store our drinks and to set up our late night run to pat and genos for a taste off. Having a pub on the first floor was great for drinks at night and breakfast the next morning. The balcony was huge and provided a great view of the city just dont smoke out there or you will be paying a huge sign is what the sign says. My only complaint was it felt like we were sleeping on wooden boxes covered in sheets.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 20 March 2012
Dear Guest,
Thank you for taking the time to offer feedback on your time in Philadelphia and at The Windsor Suites. We are happy our location and amenities were served you well. Since your stay here, we have started implementing some upgrades to our rooms, including the addition of pillowtop mattresses to our bedding. It is often difficult to strike a happy medium between a too soft/too hard mattress to suit each person's need, but we have been receiving great feedback on these. We hope you will give us another opportunity to accommodate you comfortably on your next visit.
Thank you for choosing to stay with us!
The Windsor Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,307 reviews from our community

Traveller rating
    652
    449
    113
    53
    40
See reviews for
371
356
83
204
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Monaco
Level Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 12 March 2012

a great suite hotel but they didn't listen to my request for a high balcony king suite but instead gave me a 2 bed 2 bath suite with no view

suite was great but as first trip to Philly would have liked a view

would stay again but would request balcony

price good for Philly

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BRT K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 20 March 2012
Dear Guest,
Thank you for your comments on your stay here at The Windsor Suites. We do try to accommodate all requests that we receive, but sometimes the volume of these requests exceed what we are physically able to grant. Apparently, your request was one of these and for that, we are sorry. We hope that this did not prevent you from enjoying your time in our great city. We would love to have you stay with us again, so please feel to reach out to us directly prior to your arrival, and I will personally attend to your request. Thank you for choosing The Windsor Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midwest
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 March 2012

What a treat to have such a large room with kitchen! AND walk in closet. A wonderful place conveniently located. You be hard pressed to find this kind of space for such a great price. Went through booking.com and got a great rate, even though it was Flower Show week. Room and hall remind me of the Palmer House Hilton in Chicago, which I love.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jodi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 20 March 2012
Dear Guest,
Thank you for your feedback on your stay here at The Windsor Suites. We are thrilled that you loved the size of our suite and the convenience of the full kitchen, as well as our location. I invite you to browse our website for great deals and specials with our best rates, or call us directly when you are planning your next visit to Philadelphia.
Thank you for choosing The Windsor Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester
Level Contributor
175 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 February 2012

Stayed here 3 nights for conference- can't beat location walling distance to SLA, fresh market, few restaurants, and Many museums!! Cons- dated, worn and not super clean. Had a 'smokey' & dirty catpet feeling.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank teachersms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 8 February 2012
Dear Guest,
Thank you for choosing The Windsor Suites for your recent stay in Philadelphia. We do appreciate your feedback. We have addressed your comments with our housekeeping department, so that the care of our rooms can be improved. We do apologise that it was not what you expected.
We are happy to let you know, however, that plans are currently being finalized for a complete upgrade of all our rooms. We do hope that you will give us another opportunity to accommodate you next time you visit Philadelphia. With our great location and fresh new rooms, we are confident that we will surpass your expectations.
Thank you again for choosing The Windsor Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Ohio
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 January 2012

We stayed here for a couple nights while seeing a concert in Philly. It's in a great location and there are great views from the balcony if you get a room high enough. The room came with a kitchenette and a full-sized fridge, which was nice. There was also a very large closet. There is a nice pool on the roof but get there early because the chairs get taken quickly. The restaurant in the hotel is really nice and the hotel is within walking distance of plenty of things to do. Only complaint is that I must have been there during a busy weekend, the front desk staff took a bit to check us in but were otherwise very competent. The hotel is also attached to a parking garage for parking.

  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tripadv123_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 8 February 2012
Dear Guest,
Thank you for choosing The Windsor Suites, and your thorough review of our hotel. Please accept our apologies for your delay at check-in. Though we aim to offer the best experience, unfortunately things do not go as smoothly as we would like sometimes.
We note that you enjoyed our views and amenities, as well as our rooftop pool. This is generally very popular amongst our guests, and we look forward to reopening it on or before Memorial Day.
Thank you again for taking the time to offer your feedback. We look forward to having you with us again the next time you are in Philadelphia.
The Windsor Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
Loews Philadelphia Hotel
#7 of 85 in Philadelphia
4.5 of 5 bubbles 4,800 reviews
City Center West
Kimpton Hotel Palomar Philadelphia
The Rittenhouse Hotel
#1 of 85 in Philadelphia
4.5 of 5 bubbles 774 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to The Windsor Suites? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Windsor Suites

Property: The Windsor Suites
Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
Price range (per night): ₹ 9,926 - ₹ 28,610
Hotel Class:4 star — The Windsor Suites 4*
Number of rooms: 197
Official Description (provided by the hotel):
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Agoda so you can book your The Windsor Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing