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“Huge rooms, clean & quaint” 5 of 5 bubbles
Review of The Windsor Suites

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The Windsor Suites
Ranked #6 of 86 Hotels in Philadelphia
Certificate of Excellence
Midwest
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Huge rooms, clean & quaint”
5 of 5 bubbles Reviewed 5 March 2012

What a treat to have such a large room with kitchen! AND walk in closet. A wonderful place conveniently located. You be hard pressed to find this kind of space for such a great price. Went through booking.com and got a great rate, even though it was Flower Show week. Room and hall remind me of the Palmer House Hilton in Chicago, which I love.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jodi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 20 March 2012
Dear Guest,
Thank you for your feedback on your stay here at The Windsor Suites. We are thrilled that you loved the size of our suite and the convenience of the full kitchen, as well as our location. I invite you to browse our website for great deals and specials with our best rates, or call us directly when you are planning your next visit to Philadelphia.
Thank you for choosing The Windsor Suites!
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1,171 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Rochester
Level Contributor
161 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 1 February 2012

Stayed here 3 nights for conference- can't beat location walling distance to SLA, fresh market, few restaurants, and Many museums!! Cons- dated, worn and not super clean. Had a 'smokey' & dirty catpet feeling.

  • Stayed January 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank teachersms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 8 February 2012
Dear Guest,
Thank you for choosing The Windsor Suites for your recent stay in Philadelphia. We do appreciate your feedback. We have addressed your comments with our housekeeping department, so that the care of our rooms can be improved. We do apologise that it was not what you expected.
We are happy to let you know, however, that plans are currently being finalized for a complete upgrade of all our rooms. We do hope that you will give us another opportunity to accommodate you next time you visit Philadelphia. With our great location and fresh new rooms, we are confident that we will surpass your expectations.
Thank you again for choosing The Windsor Suites!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Ohio
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

We stayed here for a couple nights while seeing a concert in Philly. It's in a great location and there are great views from the balcony if you get a room high enough. The room came with a kitchenette and a full-sized fridge, which was nice. There was also a very large closet. There is a nice pool on the roof but get there early because the chairs get taken quickly. The restaurant in the hotel is really nice and the hotel is within walking distance of plenty of things to do. Only complaint is that I must have been there during a busy weekend, the front desk staff took a bit to check us in but were otherwise very competent. The hotel is also attached to a parking garage for parking.

  • Stayed July 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank tripadv123_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 8 February 2012
Dear Guest,
Thank you for choosing The Windsor Suites, and your thorough review of our hotel. Please accept our apologies for your delay at check-in. Though we aim to offer the best experience, unfortunately things do not go as smoothly as we would like sometimes.
We note that you enjoyed our views and amenities, as well as our rooftop pool. This is generally very popular amongst our guests, and we look forward to reopening it on or before Memorial Day.
Thank you again for taking the time to offer your feedback. We look forward to having you with us again the next time you are in Philadelphia.
The Windsor Suites
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New York City, New York
Level Contributor
107 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed 29 January 2012

The Windsor Suites are really well located for Philadelphia visitors. The price is right. But as my mother told me, you get what you pay for. The room I was perfectly adequate. Bed was average. While the bathroom had been updated, the shower was really bad (tiny and low pressure). My colleague had a totally renovated room which was much nicer. Front desk folks are really nice. So, I'd probably stay here again because of the location and price, but I would insist on a totally renovated room. Don't forget your toothbrush either. They don't have them to give to you!

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drmgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 8 February 2012
Dear Drmgeorge,
We do appreciate your comments, so thank youso much for taking the time to review your stay at our hotel. We are currently working on plans to upgrade all of our rooms, and we would love for you to experience this once that has been completed.
Our Guest Amenity Center offers a selection of sundry items, and we will ensure that such personal care items like a toothbrush will always be available.
Thank you again for staying with us.
The Windsor Suites.
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Hull UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

The hotel is close by to the subway which you may not need to use as everything is well within walking distance. The rooms are clean and spacious although some may consider them a little worn but was fine for our purposes. The staff were also very helpful and professional. If you plan on using the cooking facilities on a regular basis the best place to get fresh ingredients is the Reading Market which is about a ten minute walk but is well worth it - also home of great takeaway places and fantastic cake/Amish puddings suppliers. There isn't a major supermarket nearby but there is a small mini mart nearby. Felt safe anywhere we went and the locals were very friendly and helpful.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HullUKAnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this review, 8 February 2012
Dear HullUKAnon,
Thank you for your comments on your stay with us. We noticed that you ventured over to the Reading Terminal Market for supplies. That market is amazing in size and variety and should not be missed, but there is a smaller option for fresh ingredients, snacks and a food court at The Market at Comcast Center. This is just next door to us, and is very convenient for quick trips.
We hope you will stay with us again soon. Thank you for choosing The Windsor Suites!
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Additional Information about The Windsor Suites

Property: The Windsor Suites
Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
Price range (per night): ₹ 8,786 - ₹ 18,799
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia

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