Located on the corner of 13th and Locust, The Independent is in a great spot. The decor is charming. David, who checked us in, was friendly and helpful. The room was clean and comfortable. If you stay, make sure you are not on the fifth floor facing Locust. The front wall of the building angles in, creating a cramped shower space and making it awkward to access the toilet, which is right up against the wall. These are small inconveniences, however, and would not have been enough, by themselves, to keep me from returning.
The real issue was housekeeping. We left our room around 10:00AM on our first full day there (we checked in on Wednesday, checked out on Saturday), making sure our "service this room" light was on before we walked out. We returned at 5:30. Our room was untouched, and housekeeping was gone for the day. Not okay. Then, Friday night, we got back to our room around 11:00PM. The AC was dead and our room was 82 degrees. We were moved to a suite (thank you, David) on the second floor. We discovered that there was very little soundproofing. Street noise woke me a couple of times (my wife, too) before things calmed down around 2:00AM. Overall, not a bad experience, but also not what I expect for the money spent.More
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