We really enjoyed our five-night stay at the Lucerne and felt very much at home the entire time. We reserved a double-double corner room and requested a high floor. Our room had two windows and plenty of light. Other than the occasional sirens below, our room was quiet all night. The hotel is fully renovated and everything was clean and fresh. The doors, the crown moldings, the flat screen t.v., great housekeeping service with plush towels and quality toiletries in the bathroom, The housekeeping service was excellent. The beds were SUPER comfortable. The mattress was delicious! The closet was stocked with extra pillows, iron and board, and an electronic safe to keep your valuables. I would have been happier if the nightly rate had been less, but it's a fact that sleeping in New York will cost you. The Lucerne provides good value compared to other hotels of in the same class in New York City, and the rate is tolerable.
The hotel gave us a 15% discount coupon to use at the Nice Matin Restaurant next door. We ate breakfast there one day but did not come back. It was expensive and the wait staff was unwelcoming. We walked in the restaurant through a side door from the hotel lobby. There was a waitress leaning on the wall by the cash register looking at her nails. She ignored the fact we were standing there. We did not know if we should just walk to a table or wait to be seated. Finally after a few moments, the woman said in a very dry tone "you can go sit at a table". She never even made eye contact. This immediately turned me off. The food was nothing to speak of, and expensive. Breakfast for two people consisting of eggs, bacon, coffee and juice was over $32. If you ask for a bread basket you get a basket with ONE croissant for $4. The Nice Matin is not a "Nice" place. They are not affiliated with The Lucerne, so the fact that I was not impressed with the restaurant does not take away from the positive experience I had at the Lucerne.
There are many great restaurants to eat breakfast, lunch or dinner near the hotel. Even the gourmet deli across the street beats the Nice Matin in taste, service, and value. The "Nice Matin" is not "Nice".
The Lucerne, however, was great!
- Official Description (provided by the hotel):
- The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more less
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- Also Known As:
- Lucerne Hotel New York City