We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“TERRIBLE SERVICE STAFF, COCK ROACHES, RATS AND BEDBUGS!”
Review of West Side YMCA

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
West Side YMCA
Cheektowaga, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“TERRIBLE SERVICE STAFF, COCK ROACHES, RATS AND BEDBUGS!”
Reviewed 15 September 2012

Avoid this place at all costs... You are better off sleeping on the streets, they are cleaner! After making reservations months in advance, upon arrival, I waited in a line at the front desk for 45 minutes, only to be told they did not have the room I booked available due to the fact that they overbook the rooms. The rude front desk clerk by the name of Roman Vasquez said he would see what he could do, if anything, but said he would not make any promises and yelled, next person in line! I waited another 45 minutes and inquired again on the status of the room and was told there was only a single room available... we booked a double room because there were two of us. There was no other place to stay due to the fact that it was fashion week and the September 11th memorial. So we arrive to the room and it was filthy! The sheets looked to be soiled with feces, we requested new bedding several times and it never arrived. We bought our own bedding and used it. That nite we returned to this room and turned on the light and the cock roaches were all over the floor...they stated that it was because they just sprayed the building and that the spraying brought all the cock roached out... Later that night, I went to use the bathroom after I woke up itching terribly and witnessed a large rat scurrying down the hallway... This place should not even be open to the public as it is so filthy. It ruined our entire trip, beginning with the rude staff, Roman Vasquez and ending with cockroaches, rats and bedbugs. Avoid this place like the plague as you very well may leave with it. This place ruined our entire trip and I had to pay several hundred dollars for it. Do not make our mistake!

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,313 reviews from our community

Traveller rating
    138
    441
    410
    176
    148
See reviews for
113
228
369
56
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2012

Loved New York!!!! Came with friend to enjoy the City and we did not pay much attention to the accommodation... We were looking for simple, cheap place with good connection and we found it.... Its not a 5* place so we were not expecting WOW.... cool for students and people who don't complain much is just perfect!!! Thank you for a safe stay :))))

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2012

Stayed couple of weeks ago...very good location, right on central park! ...place very basic but ok for European students... good fun and nice experience :) I wouldn't recommend but if you on the budged and travel easy - just go for it!!!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beata J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2012

I had a terrible experience here for 2 reasons. To me, the worse one was that I was treated poorly by one person named Roman Vasquez because I'm a gay male. I booked and PAID for a room for three nights and my card was deactivated by him before my stay was over. I went down to the front desk to find out why and it was him! This wasted a lot of my time. The other thing is that I found a HUGE cockroach in my room. It was scurrying across the floor I kid you not! I'm really disappointed about my stay. If you don't mind being discriminated against by this individual, by all means stay here. He'll call security on you...seriously

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mamboitaliono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New York City hotels

Patna, Bihar, India
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 August 2012

This has a good location. Near the famous Central Park etc...Also relatively cheaper. However, the management staff is horrible. There are queues all the time. Security...well hell...This may be good for a short stay. Not recommended for family.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ADITYA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Upper West Side
La Quinta Inn & Suites New York City Central Park
La Quinta Inn & Suites New York ...
#358 of 467 in New York City
181 reviews
Upper West Side
Empire Hotel
Empire Hotel
#339 of 467 in New York City
6,093 reviews
Midtown
6 Columbus - A SIXTY Hotel
6 Columbus - A SIXTY Hotel
#307 of 467 in New York City
1,092 reviews
Show Prices
Show Prices
Show Prices
Upper West Side
Trump International Hotel and Tower New York
Trump International Hotel and To...
#107 of 467 in New York City
1,265 reviews
Midtown
Mandarin Oriental, New York
Mandarin Oriental, New York
#49 of 467 in New York City
1,459 reviews
Midtown
The Vanderbilt YMCA
The Vanderbilt YMCA
#20 of 164 in New York City
1,315 reviews
Show Prices
Show Prices
Show Prices

Been to West Side YMCA? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about West Side YMCA

Property: West Side YMCA
Address: 5 West 63rd Street, New York City, NY 10023-7162
Phone Number:
Region: United States > New York > New York City > Upper West Side
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #27 of 164 Speciality Lodging in New York City
Price range (per night): ₹ 5,647 - ₹ 12,000
Hotel Class:2 star — West Side YMCA 2*
Number of rooms: 377
Official Description (provided by the hotel):
Located just off Central Park West and steps from the Columbus Circle transit hub, our New York hostel guest rooms offer private Single and Bunk rooms that provide a home away from home for nearly 130,000 International and Domestic budget travelers each year. Our ideal location in NYC allows guests to enjoy the beauty of Central Park, the energy of Times Square and world famous cultural institutions including Lincoln Center, Carnegie Hall and the Museum of Natural History. As a hotel guest of the West Side YMCA, you can enjoy FREE use of our 65,000 square foot Health and Wellness Facility - including two indoor swimming pools. We're easily accessible to all NYC public transportation - uptown, downtown, cross-town buses, and the 1,A,C,E,B,D,N subway lines.Guest Rooms Facilities Include Cable TV, Shared Bathrooms on each floor (some private facilities)Air-conditioning, Housekeeping - Clean Linens and Towels provided. Elevator BuildingAround the clock check-in 24 hour security Free WiFi in lobby area Safe Deposit boxes No Curfew ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, HostelWorld, Booking.com, Ctrip TA, Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your West Side YMCA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West Side Ymca Hotel New York City
Ymca New York
New York City Ymca
Ymca West Side New York
Ymca Nyc

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing