We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sanctuary Hotel New York
Nearby Hotels
US$ 147
US$ 143
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$ 170
US$ 166
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Hotel Edison Times Square(New York City)
US$ 183
US$ 140
Expedia.com
View Deal
  • Bar/Lounge
  • Fitness centre
US$ 320
US$ 291
Expedia.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$ 336
US$ 297
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$ 192
US$ 158
Expedia.com
View Deal
  • Restaurant
  • Room Service
The New Yorker a Wyndham Hotel(New York City)(Great Value!)
US$ 210
US$ 178
Expedia.com
View Deal
  • Restaurant
  • Room Service
Blue Moon Hotel(New York City)(Great Value!)
US$ 163
US$ 103
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Savings alert! 53% below average rates

The price you found is 53% lower than this hotel's average rate of US$ 217/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Crowne Plaza Times Square Manhattan(New York City)(Great Value!)
US$ 290
US$ 244
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$ 696
US$ 663
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (4,252)
Filter reviews
4,252 results
Traveller rating
2,732
1,153
268
71
28
Traveller type
Time of year
LanguageAll languages
More languages
2,732
1,153
268
71
28
Show reviews that mention
All reviewsrooftop barhaven rooftoptimes squarenew yorkcontinental breakfastrooms are smallbagelsdoor staffcupcakesour honeymoonbig applefantastic locationbrick wallconcierge servicerockefeller centercentral parkaround the corner
Filter
Updating list...
2,787 - 2,792 of 4,252 reviews
Reviewed 21 February 2013

We stayed at the Sanctuary hotel on Feb. 16, 2013. It was our first stay there. The hotel lobby is warm and inviting. It is artfully lit and nicely decorated. Our room was on the small side, but very clean and welcoming. The bed was very comfortable and all the bedding felt freshly laundered (this is a pet peeve of mind...hotel blankets so I appreciated this a lot). There was a complimentary modest continental breakfast. My only complaint about this is that the bagels were terrible. A hotel in NYC, the bagel capital of the world, should not have terrible bagels. I left my phone charger in the room. When I called them about it, they checked the room immediately, found it, and sent it out to me the next day. I was very pleased about this. I would definitely go back to this hotel.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carol N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this reviewResponded 25 February 2013

Thank you for sharing your experience with us.

We are happy to know that you enjoyed your time at the Sanctuary Hotel. Many guests such as yourself appreciate the luxurious linens that we provide.

I will certainly look into your suggestions of our bagels for the complimentary continental breakfast. Feedback is important to us and we hope your next visit with us will be even better.

Best Regards,

Jeremy Poon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2013

Located almost next to Times Square, this is a great hotel for business, with a nice bar.
Quite small rooms (as everywhere in NY), but not too small, and clean rooms.

Free (but slow) wifi is also a good thing!

Simple breakfast, enough to get your day started, rooftop bar was too cold, it was freezing outside but somehow also inside the tent...

Best is their service, very helpful frontdesk & concierge.

Would stay again.

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JPDeckers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this reviewResponded 22 February 2013

Thank you for sharing your experience with us.

We make every effort to maximize use of space in all our rooms. The goal is to provide a comfort that is both inviting and warm.

I am happy to announce that our internet has been recently upgraded to fiber optics. We hope to have you back so that you can experience even more of what we have to offer.

Best Regards,

Jeremy Poon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2013

Nice room, where everything works fine from the bathroom to the TV. There was a good breakfast with sereals, bagels,eggs and fruite. The staff was helpfull. A good outdoor restaurant and bar on the roof, with heating in the winter. The hotel has a greeat location near Times square and several subwaylines.

Room Tip: I booked the smalest room avaliable but got uppgraded to a bigger room which was nice.
  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AB_Stavanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this reviewResponded 22 February 2013

Thank you for taking the time to write a review.

We hope that your next visit is even better.

Best Regards,

Jeremy Poon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2013

Less than a half block from Times Square we loved this hotel. The rooms are small which is to be expected but nice and clean. We never made it up to the Haven but the lobby is very nice and the staff were very helpful and nice. I had very little experience with NYC so I was pleasantly surprised with how close to everything we were.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeffrey1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this reviewResponded 22 February 2013

Most people find that our location is a luxury in itself. We appreciate the feedback.

We would love to have you back again so that you can experience Haven during your next visit.

Best Regards,

Jeremy Poon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2013

The Hotel is beautiful, clean, and in the center of many attractions. My husband and I stayed for the Valentines weekend and enjoyed it very much! The staff is very helpful and friendly. Thanks to them we were able to get around the city easily. They offer continental breakfast which was simple but yet enough. The Sanctuary Hotel, Thank you very much!

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank WENDIZEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this reviewResponded 22 February 2013

Thank you for your review.

The staff will be happy to read about your comments. We hope to see you back with us in the near future.

Best Regards,

Jeremy Poon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews