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“Great locations!” 3 of 5 bubbles
Review of Hotel Edison Times Square

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Hotel Edison Times Square
Ranked #307 of 477 Hotels in New York City
GreenLeadersBronze level
Indiana
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great locations!”
3 of 5 bubbles Reviewed 31 July 2012

The location is great, the hotel is ok...... We had a 2 bed room so the size was quite good compared to what we expected but......the room door handle was loose, pretty sure it could easily be broken into......the shower went from warm to scalding several times per shower......the air conditioner barely cooled the room, mostly just took the humidity out and all the wall plugs were loose...I'm not sure how they could pass an inspection. The shower had mold in the caulk of the tiles, we had to ask to have it cleaned. Considering that we just wanted a place to crash at night, it served it's purpose but it needs a bit of tweeking. That said, we thought if it didn't, we wouldn't have been able to afford to stay there so......keep that in mind. It's a great location, just a so-so hotel.

  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cindylou57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jtcanavan, Manager, Gloria Pierrot at Hotel Edison Times Square, responded to this review, 1 August 2012
We appreciate your comments regarding your stay and thank you for your review of the hotel. We apologize for any concerns you may have had regarding your visit, and we will certainly submit your comments to management. Our goal is to ensure your comfort at our hotel, and we are sorry this was not the case. For future reference, please contact our Front Desk immediately and they will gladly assist in finding you a different room based on availability. We hope to see you again, where we will work hard to make sure the quality of your stay is much improved.
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8,553 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,558)
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English first
Kissimmee, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 July 2012

I stayed back in June, and wish I would have written a review sooner. After reading a negative review below, I had to speak up.

Really this hotel is great. I dont have anything to say negative about it. Location, location, location! Danny's Deli next door was great place to eat any meal of the day. The pictures do not lie, the rooms are small however, the pictures are a perfect and clear example of the room we had. Who goes to New York to stay in your room anyways! It's just a place to rest your feet until the next endeavor.

I would and will stay again. I have also recommended many people who have reserved rooms and enjoyed as well. New York is truely as unique experience and if you didn't like The Edison Hotel then you should go somewhere else.

Room Tip: We had the two queens and was just fine for us and two older sons.
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Danielle75nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jtcanavan, Manager, Guest Relations at Hotel Edison Times Square, responded to this review, 1 August 2012
Thank you very much for taking the time to post this wonderful review. We are delighted that you have had a hands down positive experience and are very grateful for your recommendations. We look forward to welcoming you back to your New York home.
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Poole, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 July 2012

Great location near to TImes Square, the lobby is 1920's art deco and stunning. The room was adequate, but the plumbing left a lot to be desired. The room was clean, although I went to plug a charger in behind the bedside table and decided against it as it was filthy. Breakfast was good at the hotel, very extensive choice.

  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank cullpoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jtcanavan, Manager, Gloria Pierrot at Hotel Edison Times Square, responded to this review, 1 August 2012
Thank you for taking the time to write about your experience at our hotel. We will ensure that our Housekeeping manager is made aware of the issue near the outlet, and we are confident it will be immediately corrected.
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Willmar, Minnesota
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 30 July 2012

We stayed at the Edison for a five day trip to NYC just last week. The decor in this hotel is great--very historic, 1920s deco. The location is also fantastic--barely a block from Times Square. It's true the rooms are small, but that's par for the course for Midtown Manhattan hotels. It's also true the hotel could use a few updates, especially with regards to the plumbing. Showering required a little extra patience. This wasn't a major issue for us, though, and in the grand scheme of things, given the great location, the slow water/lacking water pressure and small room size shouldn't be issues unless you're planning on spending tons of time in the room--and really, why would you??? It's New York City, after all!

On the whole I recommend this hotel. Great price and location; however, skip the cozy but ridiculously expensive Rum House. Great staff there, but $12 for a glass of wine from a screwtop bottle? Skip it, and hit one of the numerous nearby--and much cheaper--pubs. We recommend the Social about a block away.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Nikki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jtcanavan, Manager, Gloria Pierrot at Hotel Edison Times Square, responded to this review, 31 July 2012
Thank you for your review. We are glad that your stay was satisfactory for the most part. Our rooms do vary in size and we would advise that you enquire regarding availability of an alternative room type from Front Desk staff should the one that is allocated to you not be suitable. The Rum House, is individually owned and operated, but I will gladly pass your comments along. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Beach Gardens, Florida
Level Contributor
155 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 bubbles Reviewed 30 July 2012

So sorry to have to write a negative review, but I think that travelers should be warned as to what the reality is versus the pictures. The hotel was located well, but the website pictures make it seem like a fun, chic, art deco hotel. The lobby is, the rest of the hotel leaves a LOT to be desired. I would not go so far as to say that it is a dump, but I am slightly tempted. We were very disappointed and would not stay there again or recommend it.

Room Tip: Choose a room in a different hotel.
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  • Stayed July 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank WIsil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jtcanavan, Manager, Gloria Pierrot at Hotel Edison Times Square, responded to this review, 1 August 2012
We thank you for your compliments on the location of the hotel. We do apologize that you were not assigned one of our renovated rooms. We are pleased to share that we have concluded renovations of many of our rooms and introduced our Signature rooms, which are pictured on the website. The management’s endeavor has always been to offer our guests a contemporary product. In line with this, further upgrades in a phased manner are already scheduled. We are confident that you will notice the difference in your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Edison Times Square

Property: Hotel Edison Times Square
Address: 228 West 47th Street, Between Broadway and 8 Avenue, New York City, NY 10036-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Suites Wheelchair access
Hotel Style:
#65 Green Hotel in New York City
#216 Business Hotel in New York City
#245 Family Hotel in New York City
Price range (per night): ₹ 8,934 - ₹ 34,044
Hotel Class:3 star — Hotel Edison Times Square 3*
Number of rooms: 810
Official Description (provided by the hotel):
Built in 1931, Hotel Edison is an architectural art deco masterpiece with a rich history dating back from the moment famed American inventor, Thomas Edison turned on the light at the grand opening of the hotel to playing host to countless notables, to movie and television appearances. Hotel Edison is conveniently situated in the heart of New York City's iconic Times Square, amidst the energy and excitement of the latest in Broadway Theatres, nightlife, fine dining and shopping. The hotel is within steps of Midtown Manhattan's premier business and leisure destinations - Time Warner Center, Rockefeller Center, MoMA and world renown Fifth Avenue Shops. ... more   less 
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Also Known As:
Edison Towers Times Square
Edison Hotel New York City
Edison New York
Edison Towers Time Square
Edison Hotel Nyc
Hotel Edison New York City
Edison Towers New York
Edison Towers Hotel

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