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“Clean and friendly, but small.” 4 of 5 bubbles
Review of Heritage Hotel New York City

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Heritage Hotel New York City
Ranked #358 of 467 Hotels in New York City
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Clean and friendly, but small.”
4 of 5 bubbles Reviewed 22 December 2011

Four of us in NYC for the Holidays. Only place we could find with a 3 bed suite. Price is not bad, for NYC, the rooms are tiny though. Complementary breakfast is decent and the coffee is good. Would stay here again.

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank MadMorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Richmond, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 12 December 2011

This is an smallish (maybe 10 stories), older hotel that appears to have been redone and rebranded as a Comfort Inn. We had a room on front of the building with a view of the top of Empire State building. Of course room was small, but clean and well stocked. We were shopping, eating and sightseeing hard all weekend, so didn't spend much time in the room. Perfect for our purposes. Got a good AAA rate for 1 king size bed during expensive holiday season ($242). Ate breakfast out - too many awesome options to waste time with cold cereal and a dry mini muffin. Really had no interaction with staff other than quick check in and checking baggage with concierge after check out while we did a little extra sightseeing before leaving town. But those were both pleasant. Subway is nearby and many lines stop at 23rd St. Eataly (italian market/food court/coffee bar) is close and a must stop, as is the Shake Shack in nearby Madison Square Park. We usually try to book a moderately priced hotel through applecorehotels.com (Hotel @ Times Square being our favorite of those) but they were all full and this hotel is similar and almost as good.

Room Tip: Ask to be in front of hotel, the higher up the better as far as view of Empire State building
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank CouplefromVA188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 7 December 2011

Just returned from a four night stay at the Comfort Inn Chelsea. Three mornings out of four
there was no hot water, had to ask for towels as room service forgot to replace them when the room was cleaned.The room and reception needed a good dust as you could write your name on the dust that had settled. Out of the three reception staff only one was helpful, in fact the others
were surly.

  • Stayed December 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Lexilou_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 29 November 2011

I've stayed here several times when all other hotels were full. It has some really nice rooms in the front of the hotel, and has some horrible rooms in the back and center of the air shaft rooms that feel and look like a prison cell, only darker. The free breakfast is packed most time so best to get there early to get a seat.

Room Tip: if you are a tourist and just need a place to plop down after walking NYC, this is ok, but barely
See more room tips
  • Stayed June 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank lonereignger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 October 2011

Fantastic view of Empire State Building from room 604. Clean, spacious room with very comfortable bed, fridge and coffee maker. Perfect for our first trip to New York!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
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      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
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      Service
Helpful?
1 Thank SueM355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Hotel New York City

Property: Heritage Hotel New York City
Address: 18 W 25th St, at 5th Avenue, New York City, NY 10010-2703 (Formerly Comfort Inn Chelsea)
Region: United States > New York > New York City > Flatiron District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #358 of 467 Hotels in New York City
Price range (per night): ₹ 10,980 - ₹ 21,569
Hotel Class:2.5 star — Heritage Hotel New York City 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Moderately priced, centrally located hotel in the heart of Manhattan, Chelsea district - 10 minute walk to Empire State Building and located close to almost all major subways. ... more   less 
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Also Known As:
Comfort Inn Chelsea Hotel New York City
Chelsea Comfort Inn
Comfort Inn Chelsea New York City
Comfort Inn Chelsea Nyc
Comfort Inn New York City
New York City Comfort Inn

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