Overall this hotel was very nice. Very nice bathrooms, decent sized rooms for New York, new amenities and the whole hotel is very clean. I would have given this a very good rating, if not for a few things: First, if you are going to be a grand a night hotel, I expect free or at least easy to access internet. If not free, at least let me charge the $10 a night to the room and pay it with incidentals. And provide instructions beyond call the front desk, who aren't happy to hear from me anyway. Second, please don't charge me $2 a pack for crappy instant coffee. Just include it. Even buying the barely bulk 50 pack, each packet costs less than 70 cents. So, I pay $1.30, at least, per pack because the hotel doesn't offer coffee makers and came up with the via solution? Really. Old reviews mention the complete lack of coffee to the hotel, so I expect this is a new, and terribly executed idea. (Note: Tea is free in the rooms, At least I haven't been charged for it yet.) Third, this may be a great vacation/sightseeing location, being in downtown and close to many tourist spots, but this is a hotel to avoid if you are travelling on business and expect to work after hours.
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- Also Known As:
- Kitano New York Hotel New York City
- Kitano New York City
- Kitano Hotel New York City