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“Convenient and quiet.”
Review of Excelsior Hotel

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Excelsior Hotel
Ranked #253 of 468 Hotels in New York City
Certificate of Excellence
New Kingston
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Convenient and quiet.”
Reviewed 15 May 2012

The Excelsior is that New York rarity these days, a small, intimate yet sophisticated hotel. Our family of three was comfortable and happy in a front suite. All the services,distractions and restaurants of the Upper West Side were outside our door, and the rest of New York was a fast subway ride away.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pepNK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (384)
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Santa Fe, NM
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 11 May 2012

Judging by other tripadvisor reviews we had expected poor, even rude, service and indifferent staff; nothing could be further from the truth. The staff were friendly, helpful and attentive. For example, on one occasion we had not been left with sufficient towels. Within five minutes of calling a pile of fresh towels was delivered to our room with big smiles and apologies. The location is perfect, the hotel is literally seconds away from Central Park, the metro, Starbucks and good restaurants. Like many older, big city hotels the rooms are small but adequate.
It is not perfect. For instance there is no coffee in the rooms - though Starbucks is on the corner. There is a breakfast restaurant with excellent coffee and a limited range of good foods, but it isn't cheap.

Room Tip: Rooms on the park side suffer from daytime traffic noise.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anchoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 May 2012

This location is great for the Natural History Museum and Central Park. The neighborhood is wonderful and is full of nice little shops and Irish pubs. Short walk over to 79th and Broadway for the 1 Train, or just to the corner for others. We did not find the hotel's breakfast to be a value and do not recommend it under any circumstance. Business Center is a closet (seriously) with a computer in it and it is around $5 to print your boarding pass. Some of the desk staff were wonderful, some shifts were horrible. Our room was on the 8th floor facing the museum grounds and was very noisy (street noise).

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaltoSapo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
239 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 6 May 2012

I liked this hotel... neat and decent sized rooms (considering it is Manhattan) - warm staff who made me feel welcome, and a set of good restaurants close by to chose from for dinner -

  • Stayed May 2012, travelled on business
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank Amit_Sengupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 May 2012 via mobile

They promised a room with one (adult sized) bed and gave us two "twins" that are smaller than standard children's beds. They would not let us out of our reservation or change rooms. And they were unprofessional to us and our travel agent. TERRIBLE, RUDE service. DO NOT STAY HERE.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank fsquaash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Excelsior Hotel

Property: Excelsior Hotel
Address: 45 West 81st Street, New York City, NY 10024-6025
Phone Number:
Region: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#151 Business Hotel in New York City
#206 Family Hotel in New York City
#219 Romantic Hotel in New York City
Price range (per night): ₹ 11,628 - ₹ 28,036
Hotel Class:3.5 star — Excelsior Hotel 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue, the Excelsior Hotel is a beautifully renovated hotel with an abundance of old world charm and comfort. This landmark hotel is characteristic of Manhattan's architectural beauty among the dramatic Central Park setting; thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods, overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center, the Beacon Theatre, and Columbia University are within walking distance to the Excelsior. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Manhattan's Excelsior Hotel features an elegantly and comfortably appointed Lobby; inviting guests to feel at home upon their arrival. Its New York City hotel room accommodations are inspired with an Art Deco contemporary motif with countless amenities and services to make a stay at the Excelsior Hotel an experience for guests desiring more than a typical New York "tourist" hotel. ... more   less 
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Also Known As:
Excelsior New York City
Excelsior Hotel New York City

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