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“Great small hotel”

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Hilton Garden Inn New York/Manhattan-Chelsea
Ranked #203 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 2 March 2012

Good location. Clean rooms. Wonderful mattress.We took a cooking class at ICE and had a great night before. They kept luggage while we w at class.

  • Stayed: February 2012, travelled with family
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Thank Susiewright9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 7 March 2012

Thank you so much for taking the time to review our hotel. I am glad you had a good experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless. We agree that our beds are very comfortable. Thank you for staying with us, and we look forward to welcoming you back to the Hilton Garden Inn Chelsea in the near future!

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Reviews (2,040)
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1,326 - 1,330 of 2,040 reviews

Reviewed 22 February 2012

Stayed here over a long weekend. Rooms were good sized for New York, well appointed, clean. Its in a great location, not far from several subway lines. Staff were helpful and friendly. For the location and nice room, this was a great deal. Plan to stay here again on my next trip into the city.

  • Stayed: February 2012, travelled with friends
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Thank bscott_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 5 March 2012

Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our hotel clean and spacious and our location ideal for your adventures. We agree that our rooms are nicely sized in NYC. Thank you for staying with us, and we look forward to welcoming you back to the Hilton Garden Inn Chelsea in the near future!

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Reviewed 21 February 2012

My son and I stayed at the Hilton Garden Inn in January of this year (checked in on New Years Day). The front desk staff were friendly and very helpful. They could not accomodate early check in due to lots of hungover New Years Eve partiers, but they stored our luggage for us so we could go explore the area. The hotel was clean, modern and very well maintained. The bathroom was on the small side, but overall a good sized room for NYC. We had two queen beds and there was plenty of space for luggage on the floor, a good sized desk and a chair in the corner. The breakfast buffet was tasty and had a decent variety of breakfast foods (and even some kind of a chili like concoction that went great with my scrambled eggs!) The hotel is located in a quiet area, not overpopulated with tourists but is less than a block from the 1,2,3 subway at 28th St. so easy to get to Times Square, Theatre District or other destinations. We felt very safe walking around the area outside the hotel and there are plenty of restaurants in the area. Free wireless internet in the rooms was a plus, although the signal did fluctuate a bit. I would definitely stay here again.

  • Stayed: January 2012, travelled with family
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1  Thank tigerlilly90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 5 March 2012

Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job making sure our rooms are very clean and well maintained. We agree with you that our breakfast is delicious thanks to our great chefs. Thank you again for your great review, and we hope to see you during your next visit to New York!

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Reviewed 20 February 2012

My husband and I went to New York City for a show and found a great price for a nice hotel in Chelsea (the flower district) near where are show was. Respectful and curtious is how I would describe the staff, interested in our comfort but also in everyone elses also. Check in was at 3 and no sooner, as check out was noon and rooms had to be cleaned without rushing guests out. We were not rushed out and enjoyed sleeping in after a late night. Rooms were well appointed, free internet access with micro and refridgerator as well as in room coffee. Our room was a comfortable temperature, we never had to touch the thermostat, clean, comfortable and quiet. The only problem for some people would be closet space. Two suits, two dresses max.

Room Tip: As a couple we chose the room with a kingsize bed instead of two queens and it was perfect, except c...
  • Stayed: February 2012, travelled as a couple
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2  Thank Kayakergirl06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 5 March 2012

Thank you for your nice review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel amenities convenient. Our location is ideal and located on a beautiful street lined with fresh flowers each day. Our staff does a great job of welcoming and offering personal attention to each guest. Thank you again for your kind words, and we are looking forward to see you during your next visit to New York!

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Reviewed 14 February 2012

I stayed at this hotel this past weekend while visiting NY. The service was great, and the hotel is well situated for walking the area or hopping on the subway. It wasn't fancy, but the bed was comfortable, the room was clean and the people were really nice. I would give this five stars, but the rooms were slightly noisy. I'm a decent sleeper, but could hear doors closing and people talking in the hall. Thankfully though, this was few and far between and I would still stay here again. (Not that you spend much time in the room in NYC anyway.)

Room Tip: My room was on the 15th floor about midway up, it was great. The higher you go, the better the view...
  • Stayed: February 2012, travelled with friends
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1  Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this reviewResponded 5 March 2012

Thank you for taking the time to write a review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel rooms comfortable and clean. We also agree that both our location and value are ideal. Thank you for staying with us, and we look forward to welcoming you back to the Hilton Garden Inn Chelsea in the near future!

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Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#147 Family Hotel in New York City
#191 Romantic Hotel in New York City
#197 Business Hotel in New York City
Price Range: ₹ 10,109 - ₹ 31,807 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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