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“Large rooms, so-so decor, good service,” 3 of 5 bubbles
Review of The London NYC

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The London NYC
Ranked #141 of 477 Hotels in New York City
Certificate of Excellence
Houston, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Large rooms, so-so decor, good service,”
3 of 5 bubbles Reviewed 27 April 2012

I stayed at this hotel while at a Publishing conference. I checked in and was lead up to my room. I went into the bathroom to freshen up and noticed the toilet had not been flushed. Gross. Then when I walked into the room to call down stairs and just make the staff aware of this (not to complain so much as to raise their awareness), I noticed many stains on the carpet and on the wall paper. While the modern amenities were all present and the room was large with an incredible view, it didn't look completely clean.

The room service was prompt and decent but one item - a goat cheese with truffle honey (on the cheese platter) was to die for !!! Just phenomenal. The lobby gets very very busy on weekend evenings as does the London Bar which was a fun place where I met up with friends each night for drinks (I was there for 5 nights).

Staff was helpful and kind, concierge was also good in organizing a private car, giving me directions, as well as re-confirming several dinners we had planned (Buddakan, Nobu etc.)

Getting a taxi on that street by the lobby is ridiculous. Each time I tried to get taxis (with the help of the doormen), it took at least 15 minutes and there was always a line waiting. (Not sure how they could fix that but it is good to know if you have an appointment to keep!)

Bottom line, I enjoyed my stay, but on our next trip (in September) we will return to our usual hotel, The Palace.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ATDUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,220 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (766)
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baltimore
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

Stayed there this past weekend for two nights. We had last stayed at this facility about 12 years ago when it was part of a different hotel chain. I believe it has changed hands twice since then.

The renovations that have been undertaken are wonderful. If you didn't know better you would think it was a new hotel. the bathrooms are tile and marble and completely modern. The sleeping area is spacious, the bed extremly comfortable, the flat screen just the right size.

The sitting area (it is a suite hotel) is comfortable and accomodating. Another flat screen-perfect size for the room.

The staff is very pleasant and very efficient.

We didnt eat in the facility but did have cocktails in the bar one evening. Attentive staff and very good drinks.

We will be back there on our next visit to New York

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank andrew r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, PR
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

the hotel staff is super, the location can not be better, not to0 far from the theatres, close to the Museum, parks and shooping. The bed is heavenly, and the bathub, at first looks small, but is one of the most comfortable ones I have used at hotels to relax after a day of walking.

defently will go back.

Room Tip: We were at a street front room and have no problem with the street noise, the windows cut any noise...
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 26 April 2012

The hotel is in a nice location . Rooms are clean and spacious. The bathroom is large. The gym is in need of new equipment. The restaurant/breakfast could be improved. The cost is maybe a little more than what should be charged...service was just ok. We will not be back....we want to find a NYC gem....so the search continues.....

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lntyrrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san diego
1 review
5 of 5 bubbles Reviewed 25 April 2012

Overall the hotel was great. Rooms are huge (I think they all are suites) and quiet; a bedroom separated from the living room by a fantastic and modern bathroom. Fun bar area with great food and good wines by the glass; good celeb sightings as well. Location is perfect for seeing shows/going to MOMA/walking through Central Park. Only downsides are not much storage/hanging space in the bedroom and no lobby seating when waiting for people. Otherwise, highly recommend it!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dbsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The London NYC

Property: The London NYC
Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#75 Family Hotel in New York City
#80 Business Hotel in New York City
#110 Luxury Hotel in New York City
Price range (per night): ₹ 19,672 - ₹ 54,562
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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