I stayed at this hotel while at a Publishing conference. I checked in and was lead up to my room. I went into the bathroom to freshen up and noticed the toilet had not been flushed. Gross. Then when I walked into the room to call down stairs and just make the staff aware of this (not to complain so much as to raise their awareness), I noticed many stains on the carpet and on the wall paper. While the modern amenities were all present and the room was large with an incredible view, it didn't look completely clean.
The room service was prompt and decent but one item - a goat cheese with truffle honey (on the cheese platter) was to die for !!! Just phenomenal. The lobby gets very very busy on weekend evenings as does the London Bar which was a fun place where I met up with friends each night for drinks (I was there for 5 nights).
Staff was helpful and kind, concierge was also good in organizing a private car, giving me directions, as well as re-confirming several dinners we had planned (Buddakan, Nobu etc.)
Getting a taxi on that street by the lobby is ridiculous. Each time I tried to get taxis (with the help of the doormen), it took at least 15 minutes and there was always a line waiting. (Not sure how they could fix that but it is good to know if you have an appointment to keep!)
Bottom line, I enjoyed my stay, but on our next trip (in September) we will return to our usual hotel, The Palace.
- Official Description (provided by the hotel):
- Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more less
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- Also Known As:
- The London Nyc Hotel New York City
- London Nyc New York City
- London Hotel New York
- London Nyc Hotel