The room was comfortable and just enough space. The basic amenities were more than adequate. Would be nice to have a small mini fridge in the room if budget allows the hotel to acquire, so that longer stay guests can keep some foodstuff, The room was a little musty - so maybe a spray of fragrance once in a while would help. The shared bathroom and toilet was excellent - always clean - maybe my fellow guests on my floor were cooperative. Reception was friendly. Location is great - the green line on the subway just outside the door gets you to the "important" spots for a visitor.

* excellent service for value, could be better with internet access in rooms
* room is clean, strict and comfortable, shared baths are clean and easy to access
* location can't be better
* I loved the 24H free access for coffee and decaf at 1/4$, Esther which is friendly and efficient. Thank you

I know this place has a mission, so I feel bad about giving it a lousy review, but as a hotel this place is not so good. The price is low, so I suppose I should not expect so much, but it just feels like it needs a good thorough cleaning. Everything is a bit dingy and grimy. Most of the rooms have to use one of the shared toilets or showers -- slow drains in shower = yuck!
When we checked in several members of our group including myself found that our rooms had not been cleaned from the previous guests. Even worse, several had to sleep in their winter coats because the rooms were so cold. Yes, it was unseasonably cold for New York that night, but the breeze coming in through the air conditioning unit was like having the window wide open.