Been here twice, so this wasn't a fluke. Rooms have lattice work instead of ceilings, so noise travels throughout the entire floor. Rooms are so small the beds touch 3 walls, and you have about 10 square feet of walking space. None of the doors are flush, so anyone can look in the cracks in to any room. Even if you pay up front in cash, they take your credit card as a deposit against damage - but instead of the usual 'authorization,' the hold stays on your card 10-11 days, rendering access to your cash impossible.
First night there was a urinal leaked upstairs, and at 4 am urinal water came thru the ceiling flooding 2nd floor rooms. Then the ceiling actually collapsed. Second night there, the radiators clanked so loud it sounded like someone was taking a sledgehemmer to them and we had to complain to get the heating system turned off (which was on way too high anyway - no one could sleep.) Travellers alarm clocks woke up everyone, since you can hear from one end of the floor to the other.
But who would want to sleep? The beds are uncomfortable, and there was a blood stain and a brown stain of undetermined origin on my sheet. There were long hairs tangled in the shower curtain rings, and few drainage pipes in the showers so everything was wet and slimy.
Run - do not walk - far away from this money-grubbing hole.
- Official Description (provided by the hotel):
- The Whitehouse Hotel of NY is one of the most affordable hostels in New York, offering single and double air-conditioned units with the privacy and security you're looking for. Located in New York City's No-Ho district, our New York hostel is the perfect choice for backpackers, students and travelers on a budget. ... more less