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“Great Hotel and Value for money” 4 of 5 bubbles
Review of Hotel Chandler

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Hotel Chandler
Ranked #135 of 477 Hotels in New York City
Certificate of Excellence
Annapolis, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel and Value for money”
4 of 5 bubbles Reviewed 1 February 2012

I have stayed here now 5 times and just love the location and this hotel, yes there was construction going on this visit but I was advised ahead of time, they compensated with continential breakfast and wine and cheese a very nice touch, yes rooms are small but they have everything you need, compared to what you are paying it is a great price and the room has everything you need. The staff are very helpful but need to be on agreement on their prices, 1 person quoted us $50 a day for parking in actual fact it was only $40

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mdmadcow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,043 reviews from our community

Traveller rating
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525
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (339)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Providence, Rhode Island
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

This is our second stay at this hotel. The weekend price is very good for manhattan. The less expensive rooms are small but the bed is comfortable, sheets and bathrobes are Frette, and the shower was cool with an overhead head. We messed up on the computer reservation and got a much more expensive room then we meant to. They upgraded us to a great room but we didn't want to spend that much anyhow and the desk quickly changed our reservation to the less expensive room. They are mid constructing a new restaurant which will be a nice convenience but continental breakfast was high quality. After six on Friday there is street parking or they will put you in a garage. Subways a few blocks away and cabs plentiful.

Room Tip: Pay more. All rooms are quiet and set back from the street. No views.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gattica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
163 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

We paid an extremely reasonable
amount for our room due to a special and hotel construction but were very happy with our experience. The construction did not interfere with our stay and staff were extremely friendly. We requested several items brought to our room with almost zero wait time. Continental breakfast and afternoon wines and cheese were provided. Staff were very knowledgable about the area and offered helpful directions. Subway stops within reason and convenience stores close
We would stay again.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank slstretch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD
Level Contributor
220 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

I have stayed at the Chandler 1-2 times a year for five years now and find it to be a terrific value in a great location. I arrive by Bolt Bus near Penn Station and it's an easy walk. It is between Park and Madison on 31st street, so it's very near both East and West Side subway lines. When I was there 1/23, they were substantially renovating the lobby area, which looked like it will be a big improvement. I just hope they keep the rates reasonable. The rooms are not too small for two people and they are very clean.

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rugbyroadster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the med
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

So, where to start - I always ask for a bathtub as I love a long soak. There is a bathtub but its half size so no chance of a soak. This could easily have been pointed out when booking but wasn't. On arrival, when asking for a full size tub was told it was $200 a day more for room with full size tub. Also, I'm pretty sure we're in a standard/superior room when we booked & paid for a deluxe. Our room & bed are tiny, friends staying here have much larger room & bed & we booked the same. Fortunately, its such a great city so you don't spend too much time in your room. The bed is small but very comfortable, Frette sheets delightful (& robes & Aveda toiletries). Asked for late check out only to be informed that from 12 noon to 6 pm would cost $249! How?? Lastly, the free wine & breakfast are a really nice treat but I have never been to a hotel that has a room service menu that doesn't have any breakfast items on it. Maybe its an NYC thing not to want to have breakfast in your room.... Location wise, the hotel wins, & the staff gave us great bar recommendations. When returning to my room after 5pm yesterday house-keeping hadn't managed to get to my room. Surely not 4 star service, turn-down/house-keeping happened when I was out for dinner but no choccies tonight!! On the other hand, we did recieve a bottle of wine when we mentioned it was our anniversary. As I say very mixed feelings. Can't say I'd reccomend this place...........

  • Stayed January 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sallyw13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#103 Family Hotel in New York City
#105 Luxury Hotel in New York City
Price range (per night): ₹ 11,608 - ₹ 37,608
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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