This is my second time staying at Dream Downtown for business, and has been my hotel of choice when recommending to coworkers.
I checked in on 7/3/2, had two rooms reserved under my name. I informed the gentleman at the counter that the other person in my party (the other room) would not arrive until around 7/8 in the morning, so please hold their room and we were fine paying for that night as long as the room was not given away. Very polite staff.
However, when my coworker checked in the next morning, they did not have a room ready, and said they charged a no-show fee. She then had to wait about 2 hours for a room to be cleaned. A little shady that her room was sold and also paid for by her. They had no record of my request. I just think the customer should be right in this case...especially a repeat customer.
As in September, I loved the hotel. Enjoyed the fireworks from the rooftop lounge. Room was very comfortable. Room service efficient.
Oh, and the gentleman who checked me in said he would sign me up for Wyndham rewards... dont have any record that this was done.
- Official Description (provided by the hotel):
- Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more less
- Reservation Options:
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- Also Known As:
- Dream Downtown Hotel New York City