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“Brilliant location”
Review of YOTEL New York

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YOTEL New York
Ranked #137 of 470 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 3 weeks ago via mobile

Such a shame that on trying to check in we were told we did not have a reservation even though I had paid in full several months ago, wasn’t a great start to be honest! So beware if booking with hotels.com you may come across the same problem!

Brilliant location and in walking distance to most attractions.

Rooms are pretty small but as only there to sleep this was not a problem for us.

Stayed: November 2017, travelled with friends
Thank kmurphyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded 2 weeks ago

kmurphyx,

We are so sorry to hear that your check-in experince was not a great one. We are happy to hear that it was resolved fairly quickly on the 4th Floor. We do hope this isolated incident won't stop you from giving us another try.

Best regards,
Joseph

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Reviewed 3 weeks ago

This is a lovely hotel,like non we have ever stayed in before! From the bed that can be moved into a couch position to the funky elevator music this place is easily recommended! The elevator music is brilliant you never know what your getting in to! great little touch.

The room itself was a little worn in places,but look it was clean and well maintained this is a very popular hotel so you have to make allowances for a few scuffs here and there,the staff more than make up for this every member we encountered we so friendly and very approachable. Back to the room I would say as many have mentioned the bathroom situation is a bit strange but just slide over the curtain and then slide over the door and its fine!.

Upon check in you are asked for a debit/credit card to pay $25 a day "experience fee"
my only problem with this was I had to ask up on "four" what this meant as this is not explained and we wouldn't of known about the $20 a day back had we of not asked, and it was easily explained and technically its a resort fee,but what Yotel do is give you $20 a day per room to spend on food and drink,just charge it to the room and it will be deducted,so in fairness you pay $25 but you actually get $20 back each day to spend at the little "café" on four which is perfect for snacks and drinks.

Location is good around 10 mins to times square,plenty of taxis available never had to wait! Around the corner is theatre row diner which is so reasonable and lovely food which is perfect as its literally around the corner so when your feet hurt you don't have far to go!

So to sum up yes we would recommend this hotel,trustworthy staff and safety Is paramount for us,which is evident in the elevator,you cannot go passed "four" without swiping your room key card which is excellent really and many more hotels should take this approach! Overall thank you yotel! you are an example to other chain hotels they could learn a lot from you!

Room Tip: High Floor gives a good room with a view!
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  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank NYCVix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded 2 weeks ago

NYCVix,

Thanks so much for the rave review! We appreciate the wonderful comments of the funky elevator music, smart beds, and most of all the wonderful staff interactions. We look forward to having you back in the very near future.

Regards,
Joseph

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Reviewed 4 weeks ago via mobile

Ive stayed many different hotels but this one is on the top of my list! Loved the concept of the rooms called cabins. The beds that extend or you can have them as a sofa seat. The room was comfortable and decent size. I loved the shower what i didn’t like much was that it got wet near the toilet and the shower area but thats just a minor detail. I enjoyed the breakfast coffee shop a lot the fresh bakery amazing and the lobby area very modern. The hotel its very convenient from times square very close. Just an amazing stay!

Stayed: November 2017, travelled as a couple
Thank Aileen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded 3 weeks ago

Aileen P,

Thanks so much for the FABULOUS review! We are super excited to hear that you enjoyed our cabin features such as our smart beds, monsoon showers and our location.

We look forward to having you back for many more future visits.

Regards,
Joseph

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Reviewed 4 weeks ago

I've had the pleasure of staying at Yotel a few times. Each time I stay there I find something to new to make me want to come back again. The hotel is perfect for my needs when I come into town. The location is perfect-midtown west but far enough away from the epicenter of Times Square. I usually travel solo, so the accommodations are extremely practical and trendy. One of the highlights of the hotel is the main floor which has a restaurant, large outdoor space (which is also used to project movies during the night) with bar, and an event space used to host weekly shows.

Perhaps the biggest highlight of my stay is the service provided by the ladies at "mission control." The service, hospitality, and expertise of these women have been incomparable to any other hotels I've visited. Besides making check in a breeze and hassle free (aside from the self-check in kiosk), they make it a point to make sure your stay is without need. If you're lucky you may run into one of these ladies-Karina, Catherine, Lizette, Cynthia, and Jazmine. These ladies in particular, will go above and beyond to secure the experiences mentioned above. Additionally, they will offer suggestions for things to do, places to see, and cuisines to eat...basically, "how a real New Yorker hangs!" Not only are they kind, sweet, professional, and hospitable, but they are fun to talk with. Their service alone standing surely is invaluable to Yotel.

You won't be disappointed in your stay here. Cheers.

Room Tip: The view facing downtown is quieter with an awesome view.
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  • Stayed: October 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank dsutton81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded 3 weeks ago

dsutton81,

Thanks so much for the wonderful comments about YOTEL, but most of all the comments of our wonderful staff who go above and beyond each day. We look forward to many more visits in the very near future.

Regards,
Joseph

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Reviewed 4 weeks ago via mobile

The Yotel is a great place to stay. The concept is very different from the usual hotel in the best of ways. They call the rooms cabins which fits nicely because they are small just like a cruise cabin. The amazing thing is the way they designed it. The queen bed is adjustable so in the morning you can rIse the head which sort of "retracts" it out of the way. This makes it easier to move around and gives comfortable seating. The upper bunk is sturdy, wide and very comfortable. The only draw back is no storage.

The staff is very friendly and helpful. Our cabin wasn't ready when we arrived so they stored our luggage. That system is the coolest thing. It's a robot you can see and your stuff goes in it own bin which you secure with a Pin. Easy and secure!

The food and drinks were fabulous in the outdoor lounge.

The location is nice because it is both far enough away from and walking distance to times square. We felt safe walking between the two.

I would definetly stay here again in NYC. More important though I will look for them in other cities too.

Stayed: November 2017, travelled with friends
Thank Bookjunkie67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded 4 weeks ago

Thanks so much for the wonderful comments. We look forward to having you back in the very near future.

Regards,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about YOTEL New York

Address: 570 10th Avenue, (West 42nd Street), New York City, NY 10036-3001
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#4 Green Hotel in New York City
#78 Romantic Hotel in New York City
#92 Business Hotel in New York City
#108 Luxury Hotel in New York City
Price Range: ₹ 9,423 - ₹ 34,936 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — YOTEL New York 4*
Number of rooms: 713
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
Reservation Options:
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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