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“Perfect Choice! Great Location!”

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Fairfield Inn & Suites New York Manhattan/Chelsea
Ranked #196 of 466 Hotels in New York City
Certificate of Excellence
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect Choice! Great Location!”
Reviewed 23 February 2012

I have just returned from a 5nt stay in the Fairfield Inn & Suites Manhattan Chelsea and cant rate it highly enough!

The hotel is very small and friendly in comparison to other large hotels in the City! The hotel is very clean, modern and quiet. It is classed as part of the flower district and upon arrival you can see why!

We had a slight problem upon check in with the room type booked-it was my sisters 30th birthday, however the manager sorted this out for us quickly, efficiently and without a problem. The room was fairly small but was clean and we were more than happy with it! Breakfast was complimentary and was plentiful with a selection of bagels, muffins, cereals, eggs, yoghurts, fresh fruit etc. Starbucks coffee and an array of teas and hot chocolate was available all day every day!

The hotel was 5/6 blocks up from Macys (they say 1 block is approx 1 min walk so not far at all) and was also very close to the Empire State Building and Times Square. The hotels location was so good in fact you could pretty much walk anywhere! We even walked from the American History Museum down by Central Park back to the hotel one day-it took a few stops on the way but was certainly do-able!

The staff were amazing, extremely helpful and knowledgable! In fact the only negative I could rate from my whole stay was the fact that there were no safety deposit boxes available-they were all being used so could prob benefit from a few more of these for guests ease of mind!

Overall a perfect stay, Id definitely recommend it to anyone and I wouldnt hesitate to stay there again-thank you!!!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gemma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairgm, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review, 24 February 2012
Dear Gemma M,

Thank you letting us be your host during your recent five night stay here at the Fairfield Inn and Suites Chelsea. Glad to hear that we were able to work through the room type issue to your satisfaction. Hoped your sister had a great birthday celebration, no place better to celebrate than NYC. Again, thank you and hope to see you when next in New York City.

Sincerely,
Andre Hammond
General Manager
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812 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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  • Italian first
  • Japanese first
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English first
Chicago, Illinois
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 February 2012

Our room was small, like most NYC rooms under $200, but apart from that, I couldn't find fault with anything at all. Very nice, professional staff, and a exceedingly well appointed room for the price point, like a Mini Copper...small but nice inside. The breakfast is simple, but has a good enough mix, and free internet. And since the most important thing in NYC is location, this hotel is smack in the middle of it all, subways and buses all around you.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesJ59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairgm, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review, 24 February 2012
Dear James J,

Thank you for the "Like a Mini Cooper" small but nice inside reference. We were delighted to hear that you had a wonderful stay with us at the Fairfield Inn & Suites Chelsea. Again,thank you and looking forward to see you on your trip to New York.

Sincerely,
Andre Hammond
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Visalia, CA
Level 6 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 February 2012

Just got back from a 5 night stay at the Fairfield Inn. The location was great as there was a subway station at the end of the block and another 2.5 blocks in the other direction. Our room was not large but was clean & modern. More importantly it was quiet and the bed was comfortable. Our room was in the back and faced a yoga studio. However we were only there to shower, sleep & change so it was not a big deal as we just kept the shade drawn.

The breakfast was adequate with fruit, coffee, muffins, cereal, & yogurt. My only complaint with our stay is that when we came back to the hotel in the late afternoon (3-3:30) our room had not been made up yet. The maid came while we were there but did agree to come back after we'd left. It was not a super big deal but I did find it a minor annoyance. Other than that I would given it 5 stars for my stay and I would still stay here again (though I would discuss the maid deal first). FYI the lamb gyro from the cart by the red subway entrance was really good.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Gdude7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairgm, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review, 16 February 2012
Dear Gdude7,

Thank you letting us be your host during your 5 night stay at the Fairfield Inn & Suites Chelsea. My apologies for the housekeeping issue,it is an area we are trying to find a balance that makes everyone satisfied. Again, thank you and looking forward to see you on your next visit to New York City.

Sincerely,

Andre Hammond
General Manager
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London, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 February 2012

Having searched the net for a small hotel in a good location I was not disapointed with my choice. This hotel is clean, modern and most importantly is in a fabulous location to see the sights. Having taken my husband to NY for his 40th birthday I had found it hard to choose from the hundreds of hotels advertised. This hotel is situated a short walk from Macy's, The Empire State Building and Time Square. Ground Zero is a longer walk to the south.
The hotel provides a continental breakfast and complimentary tea & coffee all day.
The room was clean and modern. We had a back room on 15th floor, despite looking onto an adjoining building and having no view it provided peaceful nights sleep. The staff were polite, friendly & helpful. I will definitely be recommending this hotel to friends in the UK.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairgm, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review, 16 February 2012
Dear Wendy S,

Thank you for making us your choice of the many hotels you researched for your husband 40th birthday celebration. We were delighted to hear that you had a wonderful stay with us at the Fairfield Inn & Suites Chelsea. Thank you so much for staying with us and we hope to see you in the near future.

Sincerely,

Andre Hammond
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level 6 Contributor
205 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 14 February 2012

Only good things to say about this 19-story hotel located on a street surrounded by florists. The floral scents coming from the stores are a refreshing "welcome home" after a long day in the city.

This chain feels more like a boutique hotel. Friendly, helpful front desk.

Our King Size bed room was clean, comfortable and had a fabulous view of Empire State.

The Chelsea location is perfect for an easy 10-15 minute walk uptown to Times Sq. or downtown to the Village. Or west to Highline, an old, elevated railway that has been turned into a delightful walk through the city, above the hustle and bustle.

Throw in free WiFi and breakfast, and this place is a keeper.

Room Tip: Ask for room facing Empire State bldg.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BFRMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairgm, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review, 16 February 2012
Dear BFRMaryland,

We were delighted to hear that you had a wonderful stay with us at the Fairfield Inn & Suites Chelsea. It was nice to hear that you enjoyed the "Flower Power" from the floral scents that permeate the block. Thank you so much for staying with us and we hope to see you when next in New york City.

Sincerely,

Andre Hammond
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Property: Fairfield Inn & Suites New York Manhattan/Chelsea
Address: 116 West 28th Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access Airport Transportation
Hotel Style:
#85 Business Hotel in New York City
#128 Romantic Hotel in New York City
#129 Family Hotel in New York City
Price range (per night): ₹ 10,299 - ₹ 30,254
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Official Description (provided by the hotel):
Choose Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea for your home-away-from-home as you visit New York City. We are a top choice among hotels in Chelsea, NYC, offering a perfect location near Chelsea Market, Chelsea Piers, the Financial District, the Empire State Building, High Line, and Metropolitan Pavilion. Our hotel sits in the Flower District, close to the subway that can take you anywhere you want to go in Manhattan. Stay with us and experience a memorable and easy trip to NYC. We offer comfortable and spacious accommodations that include free Wi-Fi, well-lit work desks, and plush bedding. Our hotel provides a free daily breakfast, a full-service business center, and a well-appointed fitness center. Walk to restaurants, bars, and more from Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea, and enjoy staying in a hotel that is a smart choice among hotels in NYC and in Chelsea, NYC. ... more   less 
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City

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