The website was impressive which led to a big disappointment on arrival. Our Room was very old and in desperate need of renovation. bathroom taps/shower was rusty, the carpet was old and rugged in corners. A very basic 3 star room. Our room went without being cleaned, which led us to complain and get ready for dinner in a dirty room. The concierge service wasn’t the best, lacked effective communication skills when dealing with customers. I'm not in a rush to return - there are much better value hotels in NY.
- Official Description (provided by the hotel):
- The ultimate New York experience awaits you at The Court. While many hotels leave you feeling claustrophobic, The Court’s 199 spacious guest rooms (Superiors begin at 350 square feet) allow you to spread out in comfort and style. Signature Suites include the Empire Suite, the Chrysler Suite, and our fabulous Terrace Suites, featuring outdoor terraces with views of the city skyline. When you venture out, you will find yourself just steps away from Grand Central Terminal and the iconic Chrysler and Empire State Buildings. Icon Restaurant serves a variety of breakfast options each morning, while Court Bar mixes handcrafted cocktails by night. ... more less
- Reservation Options:
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- Also Known As:
- w New York City
- The w Hotel
- w Hotels New York City
- w New York Court