I just finished a two night stay at the Cassa hotel, and, as my review title states, I had a good but not great experience.
The hotel is located just off 6th Ave on 45 which puts it in a spectacular area for visitors and access to transportation. The building is new and modern in style and as its name suggests, contains both a hotel and condominium.
The small, modern lobby sets the tone for the hotel in style and setup. The fixtures are modern, but things are snug. With luggage trolleys and a few guests, it could get crowded quickly. The staff I dealt with all seemed friendly, but the fact they are doing double-duty for the building residents means they have a slightly different vibe than a traditional, dedicated hotel staff. I didn't need much assistance, and my interactions were all good.
Up in the rooms, in my case 1403, it was the same situation: modern, snug and just missing a little something I can't put my finger on. The rooms are small. Pretty well-designed in the sleeping area, but the lack of storage is glaring. I had one small overnight bag and I still had some difficulties. I can't imagine what the guests I saw with gigantic rolling suitcases did with them and their contents. The bed was a full-size bed, which was ok for me, but a couple might feel cramped. Bedding was good. The maid does like to come early, so put out the Do Not Disturb sign if you are not an early bird!
The bathroom was sleek and clean. It too did not have much in the way of storage. Solo travelers would be fine (unless you were a woman with a lot of makeup you wanted to set out), but again, couples would find it challenging. I liked the spacious glass rainforest shower and modern sink. It was kept immaculately.
So, all in all, everything here was good, clean and completely adequate. As long as you are comfortable with the scaled-down design, you will like the room. Staff were also pleasant. But for me, there was something slightly off about the property. I would certainly stay there again, but otherwise didn't have any particularly warm final impressions of the property.
- Official Description (provided by the hotel):
- Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more less
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- Also Known As:
- Cassa Hotel And Residences