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“Overwhelming”

The National 9/11 Memorial & Museum
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US$ 26.00*
and up
9/11 Memorial Museum Admission
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US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
Ranked #2 of 1,115 things to do in New York City
Certificate of Excellence
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Attraction details
Fee: No
Recommended length of visit: 1-2 hours
Owner description: The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
Reviewed 26 April 2012

It is beautifully done with lots of open space. Security was relatively quick, but entry involved more walking than we expected. We were looking for a specific friend that died. There are kiosks to assist in locating her name, and the staff/volunteers were wonderful and helpful. It is difficult for small children to see, because they cannot see over the names to see the pools. Definately worth seeing.

Thank MomtoFourinBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45,656 - 45,660 of 71,407 reviews

Reviewed 26 April 2012

This was a very beautiful and moving experience. Although I didn't personally know anyone who perished on 9/11, I felt personally in touch with the victims while at the Memorial. The eternity pools were so moving! I recommend this to everyone - we will not forget 9/11 and this beautiful memorial will keep the loved ones alive in our hearts forever.

1  Thank beaachhgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2012

We visited the memorial on Sunday, April 15th. The line moved quickly. I was glad that reservations were needed so the area was not overly crowded. Grab the pamphlet so you get the information about each of the two pools and the tree. It's amazing the tree survived everything it's gone through - it's a great symbol for the memorial. I do wish the museum was open. We visited the gift store. They had some great souvenirs. The videos that play in the store are moving and inspiring.

Thank jletourneau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2012

The 9/11 Memorial Pools are beautiful and have been very tastefully created. When you see all the names on the two pools it really is very thought provoking. There is still a lot of building in progress but this does not spoil the visit. You should also go to the 9/11 shop which sells lots of books and DVDS which you cannot get in England. Has films playing from family and friends of victims of 9/11 which are very sad to watch. A MUST to visit in New York.

Thank devonfamily_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2012

We were expecting the ground zero tour to be really sad but we found it was very humbling, to hear about all the different people who made a difference that day, some who survived and others who unfortunately did not was amazing, the fountains are a tranquil but heartfelt reminder of 9/11 our guide Annie was very informative and led you on a journey with typical NewYork humour & honesty of how the day unfolded, this is a must see attraction although the museum was not yet finished and the Freedom towers are still under construction with Annie as your guide this did not seem to matter she was brilliant. We found it best to book in advance and get the express tickets.

Thank Norman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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