I stayed at this hotel for 2 nights in May whilst holidaying in NY. It was absolutely perfect in every way - the best shower I've ever had, the bed felt like a big fluffy cloud and I loved just sitting in the window seat watching the world go by (with a coffee feom Balthazar across the road). The staff were incredibly helpful and friendly. The bar is funky and the sitting room is so beautiful. I don't think I've ever had a better hotel experience. It's not cheap - but perfect for a special occasion splurge.