I booked this hotel about 4 weeks ago for a weekend in NY. Two weeks before the date of arrival I got an email from the hotel stating they canceled my booking. In fact it said that all bookings for May and onwards were canceled. Luckily my stay was still 2 weeks away, but for those who had booked for the beginning of may: horrible! The cancelation had something to do with a new law, but nothing was specified. I phoned the hotel to ask for an explanation, which remained rather vague. The owner was friendly and all and new laws might not be in his hands, however, that doesn't make it OK to cancel bookings without providing another hotel option in a similar price range with free rooms. A law is generally not issued from one day to another, so they should have known.
I was looking very much forward to staying at hotel99 after reading the reviews on tripadvisor, so was pretty bummed and stressed when I got the email. The hotel I got now on short notice is about 100$ more expensive for 3 nights, money that I had rather spend on other things when in NY. However when looking back in time into the reviews, I found a similar cancellation action back in 2009. This is thus not the first time the hotel has canceled bookings just like that, therefore beware when you book this!More
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