It was my birthday and my husband and daughter wanted to take me out for dinner. The restaurant was recommended by one of our friends. The menu is mostly "posh" Italian. It took around one hour for our entrees to be served and mine was cold. I asked the waiter to heat it since I wasn't going to wait another hour, but he insisted that they would make a new one. When my plate came, the portion was smaller than the one before it. Looking at the quantity of food, I realized that they had probably just heated up the pasta. When I asked for our waiter (another came in his place), he refused to talk to me and stopped serving us. Which was fine by me since the other waiter was much nicer. He offered to give us dessert on the house. I personally refused, but he insisted. When the bill came, the dessert was on it. We asked to speak to the waiter, but another server insisted on serving us and said the waiter was busy. She slammed the leather pouch on the table and became a bit aggressive.It was then that we really got angry and demanded to speak to the manager. We could see them arguing and after a few minutes, the manager reluctantly came to the table. We asked him what the problem was and he kept saying it's not our fault and that they were having problems. He asked how long we were staying in town and said we ought to come back. Of course, we declined.
It was the worst experience I've ever had in any restaurant!
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