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“Excellent value” 5 of 5 bubbles
Review of Hampton Inn Manhattan/Times Square South

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Hampton Inn Manhattan/Times Square South
Ranked #230 of 463 Hotels in New York City
Certificate of Excellence
Canandaigua, NY
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent value”
5 of 5 bubbles Reviewed 16 February 2012

We arrived early and although the staff was not able to immediately check us into a room, they were very helpful in storing our bags, offering us bottled water and showing us where the breakfast room was. As many other reviewers have stated, I found this staff to be very friendly and they seemed to welcome the guests coming back into the hotel with genuine enthusiasm. The rooms were extremely clean as well as all the public spaces. The location is terrific for walking to your destination, catching a cab or getting the subway. Small lobby and business center, but they are well equipped.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ber5408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this review, 1 March 2012
Dear Avid Business Traveler,

We are gratefully happy to see that you experienced both a positive arrival and departure from our hotel! Our staff is wonderfully equipped with service connoisseur's who try to make every guest feel welcome while staying with us. Hampton Inn's are renowned for they're immaculate rooms, comfortable beds and friendly faces. We hope you have even more wonderful stays at our Hampton Inn to come! 
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2,207 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (363)
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English first
Charleston, South Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

This is a very clean hotel. It seems to be pretty new. It is very convenient and within walking distance to the Jacob Javits Convention Center. There are several restaurants within walking distance as well. It is close to the A, C, and E train station on 40th St. This hotel is a great value for the money. It is very reasonably priced for NYC. The complimentary breakfast was great. While some of the hot food was mediocre, it had everything from cereal, bagels, and oatmeal. They offer fresh coffee and tea all day long. My only complaint is that there are only 2 elevators. With 32 floors and a booked hotel, this causes some delays in the morning. Request to be on a lower floor and take the stairs. The rooms are a little small (but what hotel in NY isn't). There is really only enough room for 2 big suitcases and a few small bags. For non-family stays, I would recommend only 2 people to a room.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank crc21389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this review, 1 March 2012
First off, we have to thank you for the wonderful review of our hotel! It seems as though you became familiar with NYC so easily. We are happy to see everything was so convenient for you while finding us to be a great value as well! Our hotel is in fact pretty new and will be celebrating our 3 year anniversary in July! It is true, our elevators are pretty cramped with a hotel that's always busy but we have to apologize if you had any delays while waiting for the elevator! We hope you there's another visit to New York in store for you this year so you can enjoy all of our wonderful ammenities!
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Scottsdale, Arizona
Level Contributor
258 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

loved the staff...rooms on the small side but the location and condition of hotel were all great. with the hurricane they were wonderful in making sure we were all ok, had what we needed (even when they gave staff the night off) and i felt very safe and well-taken care of!

room was clean but nyc size :)

Room Tip: try to stay away from elevator...
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  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank lkrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macda_Cooke, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this review, 7 February 2012
Dear Valued Guest:


Thank you for sharing your experience with us on Tripadvisor! Being that your stay must have been in August of last year, we are rather flattered that you thought of us! Your kind remarks regarding our staff and, hotel in general, are greatly appreciated by our team! We're glad you were able to enjoy the experience regardless of the circumstances. Hopefully, we will have the honor of hosting you and yours again! Next time, we'll try to do without a hurricane in the city! Until then, Safe Travels!!!
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East Stroudsburg, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

My friends and I had a Friday night party on the west side and this was the closest hotel in the HIlton family. We pre-paid $127 and had a small but nice room on the 23rd floor. We checked right in and had the car valet parked for the night. This location can be a little iffy after dark but honestly it was fine - we also cabbed it back which is the smartest way to go after midnight. I would stay here again.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank KCrescent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this review, 2 February 2012
Dear fellow party-goer,

We thank you for writing a great review of our hotel. With our economy nowadays, a hotel with a great value is hard to find and we are happy to see you got a good bargain while staying with us. Besides, we are right smack in the middle of New York CIty- party central! We hope you had great night out and glad you arrived safely to the hotel! Safe travels!
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Indiana
Level Contributor
217 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

This hotel is a little gem and I'm almost afraid to write this review, lest others discover my little piece of Mid-Town heaven. I stayed at this hotel summer of 2010 with my family and returned last week when I was in NY for business purposes. The location can't be beat with easy access to MTA (42nd and 7th) and a stone's throw from Times Square. The fitness center was "down" when I first arrived and management apologized and provided a pass to use the fitness center of the hotel next door. (Remember, it's not about the problem but what someone does with it). Staff, from Jose out front to the front desk to housekeeping is friendly and engaging. The garment district provides that "just gritty enough but not dangerous" feeling that I so love about NYC. Rooms are small but with all there is to do in NYC, who spends much time in their room? Internet worked fine, business center was great. All in all, I can't wait to return to this hotel later this year.

Room Tip: Away from the front is a bit quieter but the hotel is very well built and I would expect all rooms a...
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  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HoosierTravelers08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this review, 2 February 2012
Awwwww, I can't help but hug you for writing this wonderful review! Our staff is definitely grateful for such kind words, especially Jose. We work hard to provide extraordinary service and your review, really does show that! Eventhough our building has it flaws, we try to outshine them with our smiles and our family-like attitudes. When we are confronted with problems, I agree, it is not the problem itself we should focus on, but how we find the steps to solve it. Although, our location can be rough around the edges, it is a work in progress that will eventually become the spot where everyone wants to be! Again, we thank you for such a great review and we'll see you the third time around!
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Additional Information about Hampton Inn Manhattan/Times Square South

Property: Hampton Inn Manhattan/Times Square South
Address: 337 West 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#137 Romantic Hotel in New York City
#149 Family Hotel in New York City
#180 Business Hotel in New York City
Price range (per night): ₹ 8,533 - ₹ 25,531
Hotel Class:3 star — Hampton Inn Manhattan/Times Square South 3*
Number of rooms: 184
Official Description (provided by the hotel):
Stay in Times Square and wake up to all of the great attractions the city has to offer. The Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city.When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and send pictures to family and friends using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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