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Comfort Inn Times Square West
Ranked #283 of 473 Hotels in New York City
Reviewed 1 March 2015

location: perfect. it's two blocks from times square but nice and quiet for sleeping and just getting away from it all in between events. we felt very safe both times we stayed there. many great restaurants within a block or two including restaurant row on 46th. we were there for kinky boots which I could practically see from the window of our room.
breakfast: free and amazing. real eggs, scrambled, soft boiled and hard boiled. waffles, both plain and blueberry. cereal. oatmeal. toast. bagels. fruit - including bananas. yogurt. the staff was working very very hard to maintain the quality and quantity and they did a great job. it was crowded but not overwhelming at all.
room: small but clean with a nice shower, great tv, in room coffee and fridge. nice pillows, choice of soft or hard.
staff: out of their way pleasant and hard working.
other: cookies at the front desk. coffee, tea and hot chocolate 24 hours.
special: we arrived quite early and the room was obviously not ready but they stored our luggage. Even better, they stored our luggage after we checked out so we didn't have to take it to the show!!!

  • Stayed: February 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank COLLEEN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 3 April 2015

Dear Colleen M,

Thank you for taking the time to fill out our online survey with such positive feedback! We are so glad that you enjoyed staying with us . We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,
SAM KUPPUSWAMY

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324 - 328 of 1,031 reviews

Reviewed 26 February 2015

This hotel has modest sized, clean rooms and is very well located, being close to both the subway (half block) and Times Square to the east and most Broadway theatres. There is a good variety restaurants on the same block as well as in the "Hell's Kitchen" area to the west.

The price includes a good breakfast (with additional coffee/tea 24 hours).
This is a safe area and has with 24/7 desk staff who are very helpful.

The staff went the extra mile for us because we had booked via Expedia to a room configuration that does not actually exist in the hotel (i.e. Expedia had made an error). The hotel staff kindly re-booked us in a better room as soon as they could accommodate us.

Definitely excellent value for money.

  • Stayed: February 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank nunavutlightp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 11 April 2015

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
SAM KUPPUSWAMY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2015

Me and my friend stayed in this hotel for three nights and it was beyond our expectation!
It is not a big, luxury hotel but exactly what you need if you come to travel and explore NYC :) the location of it is awesome! 5 min walk from times square, movie theater around, good restaurateurs,

The breakfast was great! they had breads, cakes, yogurt and even a Belgium waffle machine! the best part was that anytime we want- even in the middle of the night- there was always hot water, coffee, tea and hot chocolate! when we got back from a trip in the cold city it was a sweet and great treat.

The room is not big, but very stasfied. we had TV with cables, coffee machine and ac/heat. the room and the shower was clean and knit- everyday someone organize the bad and took trash, put new towels etc.

The staff was great! everything we asked for it was more then willing to help! in our last night we went to Broadway and need to print the tickets- and the representative at the front desk gave us the option to it out of charge! it is just an example for the kindness they had.

In total we had a great experience and we will be happy to come back again!

  • Stayed: February 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank ronirok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 11 April 2015

Dear ronirok,

Thank you very much for sharing your detailed experience on Tripadvisor. We are happy to know that our Hotel was very convenient to all your needs and you enjoyed staying with us.
Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,
SAM KUPPUSWAMY

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Reviewed 23 February 2015

Great staff.Very welcoming.This hotel has everything you need, wright there - Times Square. Althought the rooms are not big, they're clean and confortable. The breakfast is very good and the service also. I really recommend!

Stayed: December 2014, travelled with friends
Thank Mareen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 11 April 2015

Dear Mareen p,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
SAM KUPPUSWAMY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2015 via mobile

I read a few reviews on tripadvisor after booking this place and I was a bit concerned about what I would find. Contrary to the negatives the place was in a great location, close to Times Square, very cheap and all round impressive. The staff were extra pleasant and friendly. Nice warm room in the middle of a NY Winter!

Stayed: January 2015, travelled as a couple
Thank 869AlexF869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 11 April 2015

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
SAM KUPPUSWAMY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Times Square West

Address: 343 W 44th St, New York City, NY 10036-5402 (Formerly Comfort Inn Theatre District)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#62 Family Hotel in New York City
#132 Business Hotel in New York City
#153 Romantic Hotel in New York City
Price Range: ₹ 7,115 - ₹ 37,885 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Times Square West 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Theatre District Hotel New York City

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