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“Very comfy bed” 4 of 5 bubbles
Review of Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Ranked #174 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Albany, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very comfy bed”
4 of 5 bubbles Reviewed 4 March 2012

Stayed two nights, amazing deal through Hotwire- $89 a night! Free Wifi, free Starbucks coffee early morning, pleasant, professional and helpful staff, and the bed was amazingly comfortable. Convenient location.

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review, 23 March 2012
Dear Kim T,
Thank you for sharing. You hit the nail on the head. When you stay at a hotel you want all of the amenities, but above all a comfortable bed to provide the rest and rejuvenation that you need.
I hope that your experience with us makes you a regular, because we have more to show you
Best Regards,
Lee Berthelsen-Leon
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2,078 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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United States
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 29 February 2012

I recently stayed here for an overnight getaway to NYC..it was perfect! Rooms are VERY clean, it is quiet and convenient to everything! Port Authority across the street--buses to connect to NJ, atlantic city, Newark airport, etc...short walk to Penn Station where you can get Crispy Creme donuts, short walk to Restaurant Row, Broadway, Times square..on Saturday and Sundays..Hells Kitchen street fair within walking distance--nice NYC getaway and worth the $127 dollars rate--plus tax approximately $147. That is is great NYC deal! But since its by Port Authority--just be cautious at night and also DVD place at top of the block..I did not feel unsafe though--just always cautious in the city.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank IhateNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review, 23 March 2012
I just wanted to thank the guest who commented on us here, and wrote a great commercial for us.We strive to always be a great value, and to provide stellar service that exceeds expectations. Our neighborhood is in a terrific location with regard to proximity to Broadway and Times Square as well as so many of the city's other amenities. Our block continues to improve in appearance as the "old" is moved out by the "new". While pricing fluctuates throughout the year for all properties, we will always offer better service and value than properties with addresses closer to city center.
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Westminster, Colorado
1 review
5 of 5 bubbles Reviewed 28 February 2012

I have been to NYC at least 12 times in the past 7 years. I have stayed at 5 star hotels and 2 star hotels. My past three visits I have chosen Sheraton 4 Point Hotels in Chelsea, Soho and this past visit Times Square. These hotels are perfect for either business or leisure travel. The locations are perfect. The rooms are clean and comfortable. The price is right. What else can you ask for? Also, its worth noting that the staff are very friendly. I am loyal to this brand now and highly recommend them to everyone.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Toni1288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand N, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review, 6 March 2012
Dear Guest thank you for taking the time to write a review of your stay at Four Points Midtown Times Square. We are so pleased that the Four Points Brand has been all and more that you expected.
Our staff from the front desk, engineering, housekeeping, food and beverage are the real superstars in getting guests to be loyal to the brand.
We look forward to having you back as our guest in the near future.

Sincerely,
Bertrand, Assistant General Manager
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boston
2 reviews
4 of 5 bubbles Reviewed 23 February 2012

I just stayed with my daughter and the room was all new and the beds were fantastic. Very neat and clean-great proximity to times square. all the staff was extremely polite and helpful. I would definitely stay here again. The price was fabulous for nyc-139 a night!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank girlfriendBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand N, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review, 28 February 2012
Dear Guest, thank you for your review of the Four Points Midtown Times Square. I am glad your enjoyed your stay with us. I hope your shopping trip was all and more than you expected. Please come back and see us again very soon.....one can never shop enough (right?)

Sincerely,
Bertrand, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
325 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
2 of 5 bubbles Reviewed 23 February 2012

I am a big fan of all Starwood properties and have stayed in some nice Sheraton, Westins, St. Regis and Four Point Hotels, but have never had the music thumping so loud that I couldn't sleep. It may be just my room on the 31st floor, but it is truly making my stay here unbearable.

Everything else like the bed, furnishings and bathroom.....all nice. But what good is a nice bed if you can't fall asleep in it?

Won't be staying here again. There are nicer and quieter places elsewhere in the city.

Room Tip: Get a room on a lower floor
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  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand N, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review, 28 February 2012
Dear Guest, I first want to thank you for taking the time to give us your feedback. Please accept our apologies for having missed the opportunity to impress you during your last stay with us and we do hope to have an opportunity to turn your impression of us around. Please feel free to contact me directly. I will be sure that you still get a great room with a view and most imporantantly the quiet that you and all guests deserve.
In closing please allow me to apologize again. I do hope that you give the Four Points Midtown Times Square the chance to turn things around.

Sincerely,
Bertrand, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Midtown - Times Square

Property: Four Points by Sheraton Midtown - Times Square
Address: 326 W 40th St, New York City, NY 10018-1404
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Green Hotel in New York City
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
Price range (per night): ₹ 13,101 - ₹ 31,835
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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