Very average experience for the price I was paying. First - no upgrade for SPG platinum. The best room they could muster was a mid-low level room facing the WTC site. Nothing like the view they had on their website - looking out to say the Chrysler Building. Second, room size was average. The deco felt plasticky and a little cheap, to be honest, but I suppose that's the style of the W. Thirdly, service was average. For a 5-star price, you were getting a 3-star service. Staff were trying to be more cool than helpful, cept the bellhop who was extra proactive and helpful.
Choose this location if you activities was going to center around Wall St, i.e. for business. If you were visiting the city as a tourist, choose something in mid-town.More
- Free Wifi
- Fitness centre