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“Delighted! Another great stay at this excellent hotel.”

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Fairfield Inn & Suites New York Manhattan/Times Square
Ranked #237 of 468 Hotels in New York City
Reviewed 28 May 2012

After staying one night in another hotel that was business-related, I moved to the Fairfield Inn on 40th street, a hotel I have stayed at over 8 times with fond memories. This time again, there was no comparison!

The Fairfield Inn has adequately spacious (by NYC standards) rooms and the staff ( Paul )were friendly and very honest to return my one-day old Android Smart Phone, returned by a guest. The location is within walking distance of most major attractions. The breakfast was great.

I am a hotelier and find it very satisfying when everything runs like clock work. God knows its not easy.

Room Tip: Stay in 2301
  • Stayed: May 2012, travelled as a couple
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Thank KAgiOhayagha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 29 May 2012

Thank you for your wonderful comments. We will definitely share them with Paul and we were happy to learn that your phone was found and returned to you promptly. We are very well located in the Times Square area which makes this a great hotel to stay in. Look forward to your next visit.

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Reviews (1,896)
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939 - 943 of 1,896 reviews

Reviewed 27 May 2012

It's a Fairfield, so don't expect a fancy hotel with a lot of amenities, but the rooms were clean. Breakfast is pretty standard for a Fairfield. The hotel does have a small bar and happy hour. Check in was efficient. All the staff was friendly. There's a small work out area in the basement. The best reason to stay here is the location. It's just off 8th avenue, right by a subway station. It's walking distance from Times Square and loads of restaurants. But it's a couple blocks from the middle of Times Square so a little less congested. So if you're looking to stay in Midtown and want a basic hotel, this would be a good choice.

It's also a good choice if you're going to Javits Center on business, which is why I was there. It's a 10 minute walk.

Room Tip: Try to get a room on a higher floor if you're a light sleeper. Midtown is noisy.
  • Stayed: May 2012, travelled on business
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Thank wes032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 29 May 2012

We are truly located in a very central area of Times Square. All the major restaurants, shops, subways, train stations and the Port Authority Bus Station (next door) are within a very short walking distaince. What a lot of people don't know is the fact that within the Port Authority there is an array of 80 beautiful stores.

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Reviewed 25 May 2012

We stayed in your hotel last week in two rooms for four nights. Two front desk employees were exceptionally friendly, cheerful and helpful. The are Alexa and Paul. You are fortunate to have them representing you to your guests. We also thought the hotel location was very good for touring the City. We had a great time, and Alexa and Paul had a lot to do with that.
Dave

  • Stayed: May 2012, travelled with family
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 29 May 2012

We will share your wonderful comments with Paul and Alexa. Thank you for taking the time to write this note. We take great pride in all that we do in the hotel for our guests. Come back and see us again.

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Reviewed 23 May 2012

Recently stayed 5 nights, had read the reviews and liked the fact the GM takes the trouble to reply to reviews. Had a corner room 22nd floor at rear of hotel with a side view of Empire State, very quiet, king bed (very comfortable) and excellent large shower. Left a note on the bed for some more hangers and they were in the wardrobe upon our return.

Breakfast was busy (best arrive earlier) but didn't really wait for a seat more than a few mins, excellent choice of food & drinks. (My suggestion when very busy, the rubbish bins could be emptied quicker and due to many people the floors can get sticky with people dropping stuff, so maybe staff could keep an eye out for this too.)

Great location for a first visit as, easy to get up town or down town. Turn right out of hotel & there's a subway entrance about 50yds up on the same side as hotel just before the junction (which we didn't spot until the last day!!) Road was safe, no problems, main shopping only a few blocks away or use subway (bought 7 day card for unlimited use, $29 each a very good buy!)

Directly opp hotel you can enter Port Authority Station and cut through past many shops etc incl Radio Shack where we bought an ATT pay as you go Sim card.

All in all very happy with the hotel, does what it says on the tin!

Room Tip: Maybe a high floor and to the rear
  • Stayed: May 2012, travelled as a couple
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Thank defgh77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 24 May 2012

Your comments were very helpful with regards to the breakfast area. My staff have already been informed of this and have already taken corrective steps so that it does not happen again. Thank you.
The best kept secret is the fact that the Port Authority Bus Station is also the home to about 80 beautiful stores which includes a pharmacy that is open 24 hours a day which is a great convenience if you forget something while on a trip.
By the way, we just installed today our brand new WiFi system for all of our rooms and public spaces. The guest rooms now have wired and wireless internet.

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Reviewed 18 May 2012

I have just spent 6 nights at this hotel with my husband and two friends. We have had a fabulous time and done a lot of sightseeing. The bedrooms at the hotel were very clean with ample supply of toiletries. The breakfast had a lot of choice and I wouldn't have thought that anyone could not find something to their taste. You could eat as much as you wanted. Coffee, tea and hot chocolate were on tap in the reception 24 hours a day, and there was also coffe making facilities in the room if you did want to make your own. The staff were extremely friendly and helpful. I would recommend this hotel to anyone.

Room Tip: We were on Level 22 which was extremely quiet.
  • Stayed: May 2012, travelled as a couple
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1  Thank 123willow12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 22 May 2012

We make every effort to make your stay as comfortable as possible and were glad to learn that this is what you felt when you stayed with us. Thank you.

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Additional Information about Fairfield Inn & Suites New York Manhattan/Times Square

Address: 330 West 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#184 Business Hotel in New York City
#198 Family Hotel in New York City
#199 Romantic Hotel in New York City
Price Range: ₹ 13,546 - ₹ 34,961 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Times Square 3*
Number of rooms: 244
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is a Times Square hotel offering 244 guest rooms in the heart of NYC. We provide guests with a Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours a day, and in-room free High Speed Internet. Centrally located just minutes from Times Square, NYC's Theatre District, and the subway to take you anywhere throughout New York City, our Times Square hotel is perfect for a business or leisure trip to NYC. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
Fairfield Inn New York City

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