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“Fantastic”

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West 57th Street by Hilton Club
Ranked #56 of 467 Hotels in New York City
Certificate of Excellence
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic”
4 of 5 bubbles Reviewed 1 February 2012

I stayed at this hotel for the past two nights and couldn't have been happier with the service or the room. The marble shower with the natural light and multiple heads was amazing, and the room was quiet and well furnished.

The only down side is the TV signal was occasionally jumpy and make it difficult to watch TV. It seems that there may have been an issue with the dish, but I can only guess.

When the house cleaning arrived and I asked her to come back in an hour, she was there exactly an hour later and was very understanding.

I will definitely stay here again.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
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English first
Providence, Rhode Island
Level Contributor
423 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

The West 57th street by hilton Club is a true hidden gem in NYC. Located on 57th between 6th and 7th Avenues, it provides the perfect location for those visiting during the Christmas season. Just blocks from FAO Schwartz, St. Patrick's Cathedral, all of the major department stores, and the lights and sounds of 5th Avenue, this luxurious hotel is everything you could possibly ask for when visiting NYC.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hll333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

I stayed here in Jan for 6 nights on vacation with my boyfriend. The hotel was great. The service was very good aside from a few niggles -
-I requested a room as far away from the elevators as possible, when we arrived the room was right beside them and REALLY loud and it took 40mins to move us. After a long haul flight that is the last thing you need!
-There are not enough elevators. It sometimes took 15mins to get to our room on the 32nd floor.
-The bar area is far too small and was always full which is a shame because they did a great cocktail the one time I got a seat in there.
-Despite advertising new Wi-Fi there was not and despite asking about it twice we were not informed until check out that the wi-fi was down for upgrade.
-The reception area was always too busy. Its too large and with marble floors the sound bounces.
-The concierge recommended us to go to Bobby Vans steakhouse. I got seriously ill from the food there so be careful whos advice you get.

All that aside, it was clean, heat controled, not noisy, friendly room service staff and cleaners, not too expensive, is in the best location for most things and I would return and reccomend it to others.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Realtai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indy
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 26 January 2012

We really enjoyed our stay. We are not owners at this property, but own at another Hilton and used our points to stay. This is a great location. Very close to subway stops, walking distance to Central park and many other attractions. We stayed in studio and compared to other NYC hotels, room was larger than most. We stayed on 19th floor and heard no street noise. Staff was very friendly. There is not a restaurant in building, but a drug store is next store and made many late night runs to a pizza place around the corner. I would recommend staying here we really enjoyed our visit.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 15 January 2012

First let me start off by saying we were staying at the Hilton Club as part of a promotion to view Hilton Club property. We made our reservations 5 months in advance, yet when we arrived we were told there were only two room to choose from--all on the side with the construction--and this was at 3pm--our check-in time and luckily we had the paperwork to prove it because check-in had changed to 4pm after we made reservations. At the advice of the reservation clerk, we took the one on the higher floor--less noise (what a joke) and a view of the garden--well, the garden was full of construction material so that didn't matter. The construction noise started promptly at 7am and ended at 6pm and it was loud--so much for sleeping in on my 60th birthday. Door men were the best part of this experience.

Room Tip: Don't choose this property, but if you do, make sure you're away from the construction. Als...
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DCRam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West 57th Street by Hilton Club

Property: West 57th Street by Hilton Club
Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#47 Luxury Hotel in New York City
#62 Business Hotel in New York City
#63 Romantic Hotel in New York City
#88 Family Hotel in New York City
Price range (per night): ₹ 22,165 - ₹ 48,571
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Official Description (provided by the hotel):
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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